Claims Advisor

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in fostering and sustaining business relationships with members and clients regarding all claims.

• Manage significant loss and special risk property insurance claims, along with high-complexity accident benefit and bodily injury claims.

• Investigate and approve claims effectively.

• Conduct thorough investigations and inspections to evaluate damage, estimate costs and market value, as well as produce and review reports and other documentation to ascertain settlement amounts.

• Analyze medical, financial, and employment information to determine eligibility for benefits in accordance with statutory criteria.

• Resolve claims in alignment with the organization's standards, policies, quality commitments, and the terms of the contract.

• Meet deadlines to ensure client satisfaction and prevent penalties.

• Engage in negotiations with all involved parties to facilitate smooth claims processing and manage costs effectively.

• Advise and support clients, represent Desjardins, and engage the organization in significant agreements with clients.

⛳️ Requirements

• A general college diploma in a related field is required.

• At least six years of relevant experience is necessary.

• Please note that alternative combinations of qualifications and relevant experience may also be considered.

• Proficiency in French is mandatory.

• Willingness to travel up to 50% of the time within the Greater Montreal area and surrounding regions, depending on business requirements.

• A valid driver's license is required.

• Must possess qualities such as being action-oriented, customer-focused, having decision quality, valuing differences, demonstrating interpersonal savvy, and exhibiting nimble learning abilities.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation starting from the first year.

• Defined benefit pension plan that guarantees predictable, stable income during retirement.

• Group insurance, including telemedicine services.

• Reimbursement for health and wellness expenses and telework equipment.

• Company cell phone provided.