Claims Advisor

This is a fully remote position, open to applicants in Canada.

📋 Description

• Build and sustain professional relationships with members and clients regarding all claims.

• Manage significant loss and specialized risk property insurance claims along with complex accident benefit and bodily injury claims.

• Conduct investigations and approve claims.

• Create solutions, negotiate settlements, and formalize agreements with members, clients, third parties, and others.

• Provide advice and support to clients, represent Desjardins, and engage the organization in significant agreements with clients.

• Carry out investigations and assessments to evaluate damage, estimate costs and market value, and generate and review reports and documentation to establish settlement amounts.

• Analyze medical, financial, and employment information to determine eligibility for benefits according to statutory criteria.

• Resolve claims in alignment with organizational standards, policies, quality commitments, and contract stipulations.

• Meet deadlines to ensure client satisfaction and prevent penalties.

• Negotiate with all involved parties to facilitate seamless claims processing and manage costs.

⛳️ Requirements

• General college diploma in a relevant field.

• At least six years of pertinent experience.

• Other combinations of qualifications and relevant experience may be taken into account.

• Proficiency in French is mandatory.

• Willingness to travel up to 50% of the time within the Greater Montreal area and surrounding regions, depending on business requirements.

• A valid driver's license is required.

🏝️ Benefits

• Competitive salary and annual bonus.

• Four weeks of flexible vacation starting in the first year.

• Defined benefit pension plan that offers predictable, stable income throughout retirement.

• Group insurance that includes telemedicine services.

• Reimbursement for health and wellness expenses as well as telework equipment.

• Company cell phone provided.