Claims Adjuster

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver inbound customer support by promptly and courteously responding to incoming calls.

• Verify contract details and accurately input new claims into the system according to client-specific terms and conditions.

• Confirm coverage in alignment with established policies and procedures.

• Examine documentation related to claims, proof of ownership, and costs for parts and replacements.

• Issue coverage denials when appropriate or arrange for a servicer to address property damage.

• Approve or reject servicer estimates up to a maximum of $750.00.

• Manage the email inbox and engage with customers and vendors effectively.

• Process customer inquiries and claims promptly, accurately, and in a timely manner.

• Continuously follow up on and review claims to ensure accurate records and timely settlements.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Proficiency in MS Office applications, including Word and Excel.

• Outstanding communication skills (courteous, thorough, and helpful).

• Adjuster’s License (preferred).

• Familiarity with insurance and warranty policies, underwriting, and claims procedures (preferred).

🏝️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.

• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.

• Mental Health & Wellness: Complimentary Mental Health & Enhanced Advocacy Services.

• Paid Time Off.

• Holidays.

• Discounts from Preferred Partners.