Circular Economy Process Engineer, Design and Development

This is a fully remote position, open to applicants in Canada.

📋 Description

• Map existing information system processes, workflows, handoffs, data flows, roles, controls, system touchpoints, and pain points utilizing Lucid and other approved modeling standards.

• Collaborate with business leaders, process owners, IT teams, architects, vendors, and end users to outline business outcomes, process requirements, solution requirements, constraints, dependencies, and success metrics.

• Evaluate the effectiveness, efficiency, scalability, compliance, risk profile, data quality, system alignment, and user experience of current business processes and supporting solutions.

• Design future-state processes, solution concepts, operating models, decision flows, exception paths, controls, automation possibilities, and technology enablement patterns to enhance operational performance.

• Create solution options, process recommendations, business cases, implementation strategies, impact assessments, and decision-ready documentation for leadership and delivery teams.

• Conduct cost-benefit, return on investment, risk, capacity, feasibility, and operational readiness analyses for proposed process and solution modifications.

• Define scope, assumptions, dependencies, metrics, baselines, acceptance criteria, target outcomes, and traceability from business needs through process design and solution delivery.

• Collaborate in the design, planning, configuration, testing, deployment, and adoption of enhanced processes, supporting applications, integrations, automations, and workflow improvements.

• Investigate process improvement techniques, solution design practices, workflow technologies, automation tools, collaboration platforms, and business applications to support recommendations and implementation planning.

• Develop, standardize, document, and maintain refined information system processes, solution designs, operating procedures, process controls, and workflow documentation based on analysis, design decisions, and implementation results.

• Communicate process and solution modifications, impacts, risks, adoption requirements, and anticipated benefits to leaders, peers, delivery teams, support teams, and affected users.

• Produce clear process models, swim lane diagrams, workflow maps, solution views, value-stream views, requirements, test scenarios, and implementation documentation using Lucid and related tools.

• Estimate effort, timelines, resource needs, risks, dependencies, technical considerations, and operational impacts for process changes and solution design initiatives.

• Facilitate workshops with cross-functional stakeholders to validate current-state findings, co-design future-state processes and solution concepts, bridge gaps, and support implementation readiness.

• Coordinate and assist with testing, user validation, pilot initiatives, training, change adoption, post-implementation review, and benefits tracking for new or improved processes and solutions.

• Provide solution design and process engineering guidance, coaching, and knowledge sharing to junior staff members and cross-functional partners.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in business administration, business technology, information systems, industrial engineering, operations management, computer science, management information systems, or a related field, along with relevant professional experience.

• Over 5 years of experience in business process engineering or related positions.

• Practical experience using Lucid or approved modeling tools to develop process maps, swim lane diagrams, workflow models, decision flows, solution views, and collaborative process documentation.

• Demonstrated expertise in business process engineering, solution design, process modeling, process mapping, requirements analysis, workflow design, and continuous improvement methodologies.

• Proven project delivery, facilitation, stakeholder management, workshop leadership, communication, design thinking, and change adoption abilities.

• Experience in evaluating current-state processes and supporting systems, identifying bottlenecks, waste, control gaps, data issues, integration needs, and user-experience pain points, and translating findings into actionable solution recommendations.

• Background in designing and implementing future-state processes, solution concepts, standard operating procedures, process controls, automation opportunities, and measurable performance enhancements.

• Familiarity with Lean, Six Sigma, BPM, value-stream mapping, root cause analysis, service design, performance measurement, and change management practices.

• Capability to translate business needs into clear process requirements, solution requirements, user stories, acceptance criteria, test scenarios, implementation plans, and operational documentation.

• Hands-on experience with data analysis, reporting, spreadsheets, dashboards, metrics, baselines, and benefits tracking to assess process and solution performance.

• Knowledge of business applications, workflow tools, collaboration platforms, service management systems, automation platforms, integration concepts, and enterprise productivity tools.

• Understanding of system touchpoints, data flows, integration considerations, cybersecurity, privacy, compliance, operational risk, and supportability as they pertain to business process solution design.

• Strong comprehension of the organization’s goals, objectives, operating model, solution landscape, and technology-enabled business environment.

🏝️ Benefits

• Health insurance

• Paid time off

• Professional development opportunities

• Flexible work arrangements