Chief of Staff – AI

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Collaborate with the Managing Director of AI and the executive team to convert priorities into actionable plans, resource allocation, and measurable outcomes.

• Spearhead Human Agency's AI transformation methodology and create scalable frameworks and best practices.

• Develop AI-driven processes and automated systems utilizing LLMs, automation platforms, and knowledge assistants.

• Convert AI capabilities into business cases, use cases, implementation roadmaps, and materials for executives.

• Oversee the complete delivery of various client AI projects from initial discovery to launch and ongoing adoption.

• Drive AI adoption initiatives across the company and client organizations, ensuring stakeholder alignment, training, governance, and measurement.

• Manage the coordination of solution development, integrations, prompt engineering, tool selection, and rollout strategies.

• Create change management strategies and collaborate with client leadership to effectively sequence rollouts and illustrate ROI.

• Set up evaluation, quality assurance, monitoring, governance, safety, and feedback systems.

• Facilitate client check-ins, executive presentations, demonstrations, decision logs, release notes, and enablement programs.

• Oversee staffing, subcontractors, budgets, scopes, vendors, delivery dashboards, risks, and dependencies.

• Prepare executive briefs and reports for the Managing Director of AI and relevant stakeholders.

• Contribute to AI thought leadership through documentation of best practices, case studies, and insights.

⛳️ Requirements

• 5-7+ years of experience in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct responsibility for client-facing delivery.

• Proven track record of successfully leading multi-stakeholder projects and organizational change initiatives from start to finish, managing scope, timelines, budgets, risks, and change management.

• Practical experience in implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems.

• Strong grasp of AI capabilities, limitations, reliability, and responsible risk management practices.

• Demonstrated ability to create repeatable processes and scalable systems.

• Familiarity with no/low-code automation platforms, knowledge bases, and contemporary AI tools.

• High proficiency in Google Workspace, Asana/Notion, Slack, and modern web and content tools.

• Experience in preparing polished executive documents and presentations.

• Ability to effectively translate complex technical concepts into clear business value for non-technical audiences.

• Bachelor's degree or equivalent experience.

• Commitment to ethical practices and responsible AI, including transparency, human oversight, privacy, and bias mitigation.

• Willingness to travel regularly, approximately 20–40% of the time.

• Preference for candidates located in major tech hubs.

🏝️ Benefits

• Performance-based bonuses.

• Potential for equity participation.

• Autonomy to lead projects.

• Access to resources for success.

• Opportunities for professional growth.

• Clear pathways toward increased leadership responsibilities.

• Remote-friendly work arrangements.