Chief Information Officer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the technology systems that employees depend on, including enterprise applications, data platforms, corporate websites, and cloud infrastructure.

• Establish direction and priorities for the enterprise systems portfolio and ensure domain owners are accountable for their deliverables.

• Manage CRM, marketing automation, ERP, financial systems, and quote-to-cash integrations.

• Direct enterprise and data architecture while leading integration and data engineering teams.

• Manage intake, change-control, and planning processes across systems.

• Head the Enterprise Systems and Revenue Operations teams.

• Supervise Cloud Operations for corporate and production AWS and Azure environments, focusing on availability, performance, cost, and security posture.

• Oversee IT and end-user services, including service desk operations, endpoints, identity and access management, Microsoft 365, and Workday administration.

• Manage the Snowflake data platform and its integrations, with access governance collaboratively established with Finance.

• Lead the corporate website management, including development, vendor relations, and change control processes.

• Collaborate with the security team to enhance security posture and implement strategies.

• Govern internal process automation and AI agents, which includes setting approval gates and conducting production-readiness reviews.

• Manage the technology budget and key vendor relationships, focusing on planning, negotiation, and ROI.

• Build and maintain a high-performing team with defined ownership for each domain.

• Collaborate with product general managers, the product AI organization, security, Finance, product, legal, and executive stakeholders.

⛳️ Requirements

• Over 15 years of experience in technology leadership, with increasing responsibilities for teams, programs, and budgets.

• At least 8 years of experience directing technical leaders across various disciplines.

• Extensive knowledge in enterprise and ERP architecture, data modeling, integration, and data engineering.

• Experience with enterprise applications and cloud infrastructure, leading through domain owners.

• Proven track record in driving large-scale technology transformations and consolidations.

• Familiarity with HIPAA and SOC 2 within a regulated, data-sensitive environment.

• A solid technical foundation, preferably including early-career engineering experience.

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent experience.

• Experience in SaaS or healthcare sectors is preferred.

• Hands-on credibility with modern data platforms such as Snowflake is preferred.

• Experience in contract negotiations that protect scope and deliver value is preferred.

• Ability to articulate technology concepts in business language.

• Capacity to build trust with product, finance, legal, and executive partners.

• Ability to make decisions and hold individuals accountable.

• Competence in setting direction and empowering owners to achieve results.

• Strong budget management and ROI discipline.

🏝️ Benefits

• Equal opportunity employer.

• Confidential handling of application information in accordance with EEO guidelines.

• Commitment to a culture of Diversity, Equity, Inclusion, and Belonging, along with non-discriminatory practices.