Channel Sales Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement a comprehensive regional channel partner strategy that aligns with Observe.ai's overarching business goals.

• Build and sustain robust relationships with current channel partners, providing essential support and resources to facilitate their success in advocating Observe.ai solutions.

• Identify and onboard new channel partners, including Sub-Agents and Value-Added Resellers (VARs), to broaden market reach and stimulate revenue growth.

• Collaborate cross-departmentally with Sales, Marketing, Product, and Customer Experience teams to ensure channel initiatives are in sync with the overall company strategy.

• Enhance partner engagement through consistent communication, training, and collaborative marketing efforts.

• Perform market analysis to uncover emerging opportunities, competitive trends, and potential areas for channel growth.

• Provide the VP of Channels with regular reports and insights regarding channel performance, pipeline development, forecasting, and partner feedback.

• Work with partners to create joint go-to-market strategies, encompassing sales enablement, lead generation, and customer success initiatives.

• Represent Observe.ai at industry events, conferences, and partner meetings to boost brand visibility and fortify partner relationships.

⛳️ Requirements

• At least 7 years of experience in channel management, ideally within the technology or software sector.

• Established history of surpassing channel sales targets and enhancing partner engagement.

• Strong comprehension of the customer experience (CX) landscape and its significance in achieving business outcomes.

• Excellent communication and interpersonal abilities, with a talent for building rapport and influencing stakeholders at all organizational levels.

• Strategic thinker capable of developing and executing long-term channel strategies.

• Proven capability to work autonomously, prioritize tasks effectively, and handle multiple projects at once.

• Willingness to travel as required within the designated region.

🏝️ Benefits

• Competitive compensation package that includes equity: Market-aligned base salary, performance incentives, and substantial equity ownership.

• Comprehensive medical, dental, and vision insurance options: Inclusive medical, dental, and vision benefits for employees and eligible dependents.

• Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the necessary time to recharge, maintain balance, and perform at your best.

• Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work.

• 401(k) plan: Long-term financial planning assistance with tax-advantaged retirement savings options.

• Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth.

• Monthly Mobile + Internet Stipend: Assistance for remote and hybrid work connectivity needs.

• Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees.

• Autonomy and Agency: Play a pivotal role in scaling a category-defining GenAI platform that is transforming the future of customer experience.