Channel Partner Sales Engineer

📋 Description

• Deliver advanced Sales Engineering support for mid-sized and moderately complex customer accounts.

• Collaborate across departments, including Sales, Product, Customer Support, and Project Management to enhance solution adoption and customer satisfaction.

• Engage in partner and customer discovery calls to evaluate technical requirements and business objectives.

• Act as a trusted technical advisor throughout the sales process.

• Generate timely and precise technical configurations and solution designs for proposals and sales quotes.

• Perform live and remote product demonstrations, effectively articulating Sparklight’s competitive advantages.

• Oversee product performance and escalate significant technical concerns as necessary.

• Identify upsell opportunities based on customer needs and solution deficiencies.

• Train sales representatives on product features, updates, and new offerings.

• Represent Sparklight at partner meetings, industry events, conferences, and trade shows.

• Establish strong technical credibility and build trusted relationships within the partner community.

• Support and enhance strategic partnerships with Technology Services Brokers (TSBs) and other channel organizations.

⛳️ Requirements

• A minimum of 3 years in a technical role within the telecommunications or Information Technology sectors.

• Familiarity with enterprise architectures and solution design (e.g., LAN/WAN/WLAN, SD-WAN, MPLS, BGP, DNS, VPN, UCaaS, SIP, trunking, etc.).

• Bachelor’s degree or AA in Engineering, Computer Science, Information Technology, or a related discipline; or equivalent experience.

• Capability to obtain relevant certifications: CCNA/CCNP, CompTIA Network+, CMSS (Meraki), MEF 3.0.

• Proficient in the MS 365 suite, including Excel, Visio, and PowerPoint.

• Ability to produce technical documentation, solution diagrams, and RFP responses.

• Strong presentation and communication skills, including demo delivery and technical workshops.

• Competence in diagnosing complex technical challenges and proposing customized solutions.

• Creative problem-solving skills and adaptability in rapidly changing customer environments.

• Capacity to manage multiple priorities in a dynamic sales environment.

• Self-motivated with the ability to work independently or as part of a sales/account team.

• Experience supporting channel, indirect, broker, or partner sales organizations (preferred).

• Knowledge of TSD ecosystems and advisor sales models (preferred).

• Experience with CRM platforms such as Salesforce or similar tools (preferred).

• Industry certifications such as CCNA, Network+, CMSS, or equivalent (preferred).

• Experience presenting at partner events or conducting external technical enablement sessions (preferred).

🏝️ Benefits

• Medical, dental, and vision plans – coverage begins on your start date!

• Life insurance for yourself, spouse, and children.

• Paid time off including vacation, holidays, and personal/sick days.

• 401(k) plan with a 100% company match starting on your first day of employment (up to 5% of eligible compensation).

• Group Legal plan with Identity Theft Protection.

• Additional perks such as tuition reimbursement (up to $5,250 in the first year).

• Annual contributions to various community organizations across the U.S.

• Associate recognition and awards programs.

• Opportunities for advancement.

• A collaborative work environment.

• Complimentary Cable One services for associates residing in serviceable areas.

• Up to $50 per month cell phone stipend.