Channel Partner Manager – Print Manager Solutions

This is a fully remote position, open to applicants in France.

📋 Description

• Drive channel sales by executing iTS’s strategic objectives and goals.

• Serve as the main point of contact for iTS partners and customers.

• Establish and nurture strong, long-lasting relationships with partners.

• Concentrate on sales and presales initiatives to optimize revenue growth.

• Meet monthly sales goals by effectively managing and motivating resellers.

• Recruit, develop, and oversee the reseller network through proactive outreach, including cold calling and relationship management.

• Manage partners/dealers and promote sales for solutions like PaperCut (MF, NG, Hive, Pocket), Umango, Docslide, and iTSPrint and copy control hardware.

• Provide sales and product training to new resellers and conduct periodic refresher sessions for existing partners.

• Ensure accurate maintenance of customer and reseller records in our CRM system (webCRM).

• Regularly distribute promotional materials, letters, and email campaigns.

• Inform resellers about new features and products as they are released.

• Keep dealer price lists updated and communicate changes promptly.

• Issue Not-for-Resale licenses and arrange trials when necessary.

• Invite customers and resellers to conferences, exhibitions, and events.

• Host monthly webinars to educate and promote iTS solutions and services.

• Collaborate with the Marketing Department on email campaigns, direct mail, and website content for iTS and Print and Copy Control platforms.

• Assist resellers with tenders and respond to technical or functional inquiries.

• Generate quotes and confirm pricing accuracy.

• Demonstrate software to end-users of resellers when needed.

• Attend monthly sales meetings online and at iTS offices across Europe.

• Carry out general administrative tasks as required.

⛳️ Requirements

• Minimum 2–3 years of demonstrated experience in direct or channel sales, negotiation, and target achievement.

• Strong outbound sales capabilities, including cold calling and lead generation.

• Excellent business acumen with a proven sales track record.

• Outstanding communication skills in both French and English (spoken and written).

• Experience managing reseller networks is preferred, though strong direct sales experience is also acceptable.

• Background in selling software solutions or technical products is beneficial (full training will be provided).

• Familiarity with the print and copy dealer industry is an advantage but not essential.

• Ability to work under pressure, adapt to shifting priorities, and maintain flexibility.

• High attention to detail and a commitment to providing exceptional customer service.

• Positive attitude, eagerness to learn, and desire to grow within a dynamic organization.

• Self-motivated with the capability to work independently and cooperatively.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experience with CRM systems.

🏝️ Benefits

• Competitive salary based on experience.

• Uncapped commission structure along with an annual bonus for meeting targets.

• Company laptop and mobile phone provided.

• Reimbursement for business travel (per mile and/or km).

• 25 days of annual leave.

• Comprehensive training and ongoing support.

• A dynamic, international work environment with a strong team spirit and a familial atmosphere.