Channel Account Manager II, EMEA

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Collaborate with customers to serve as a trusted advisor, providing solutions that enhance end-user satisfaction, promote Huntress solution adoption, and ensure exceptional service quality.

• Foster and sustain robust relationships with multiple stakeholders within designated customer organizations.

• Play a key role in achieving team objectives related to retention, expansion, and overall customer satisfaction.

• Create innovative methods to engage with customers.

⛳️ Requirements

• Over 5 years of experience in Customer Success, Account Management, or Direct Sales roles, ideally with a focus on mid-market and smaller clients.

• Extensive experience in SaaS, preferably within the cyber-security sector.

• Proficient in HubSpot or other comparable CRM platforms.

• Enthusiastic about collaborating with both customers and partners.

• Strong inclination towards action and the ability to execute tasks efficiently and effectively.

🏝️ Benefits

• Fully remote work environment since our inception in 2015.

• Reimbursement for new starter home office setup (€480).

• Generous personal leave allowances.

• Monthly digital reimbursement (€111).

• Opportunities to travel to the US 1-2 times per year for various company events.

• Pension plan.

• Access to the BetterUp platform for coaching and personal and professional development.