Change Management Partner

📋 Description

• Initiate the planning process for Change (Get Started Phase)

• Collaborate with the sponsor to guide the change assessment

• Spearhead the formulation of the change strategy

• Recognize the implications of change

• Manage Change (Align Phase)

• Collaborate with project management teams to synchronize the change management plan with the program/project plan

• Oversee the creation of the initial stakeholder assessment

• Confirm stakeholder analysis with business leaders

• Continuously update and refine stakeholder assessment throughout the project lifecycle

• Develop a sponsorship plan alongside the change sponsor and assist with sponsor activities

• Facilitate the crafting of the change narrative with the change sponsor and project team

• Direct the development of the communication strategy for the project

• Identify risks and resistance while providing coaching to business leaders

• Manage Change (Develop Phase)

• Create a communication plan

• Supervise the implementation of the communication plan, including updates and ensuring project awareness. Assist in crafting communications as necessary.

• Design and ensure the execution of stakeholder management activities and the change plan

• Provide coaching to business leaders, sponsors, and project leaders regarding effective change management practices

• Collaborate with the training lead to conduct audience analysis if training is necessary

• Define and assist in administering change readiness assessments (user readiness/user support)

• Work with the business sponsor to devise deployment strategies

• Identify readiness risks and develop mitigation strategies

• Reinforce Change – (Transition Phase & Sustain Phase)

• Collaborate with business leaders to formulate a reinforcement plan

• Implement corrective measures and celebrate achievements

• Attend project team meetings (daily/weekly)

• Participate in stakeholder, steering committee, and sponsor meetings

• Provide weekly status updates to the project team

• Present in team meetings, leadership meetings, and town halls

⛳️ Requirements

• 3-5 years of focused change management experience

• Prosci Certified Change Practitioner is mandatory

• Strong critical thinking abilities

• Excellent problem-solving skills

• Exceptional communication skills

• Proficient presentation skills

• Strong facilitation abilities

• Ability to multitask effectively

• Capacity to engage with all organizational levels – from SVP to associate

• Bachelor's Degree in Business or a related field is preferred

• Experience in the Financial Services industry is preferred

• Candidates must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT

🏝️ Benefits

• Medical, dental, vision, and life insurance

• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup

• Tuition reimbursement up to $5,250/year

• Business-casual environment that allows for wearing jeans

• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year

• Paid volunteer time — 16 hours per calendar year

• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)

• Business Resource Groups (BRGs) – BRGs promote inclusion and collaboration across our business both internally and within the communities where we live, work, and play. BRGs are open to everyone.