Change Management Lead, Martech Adoption

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Evaluate the impact of changes and assess stakeholder readiness across marketing, data, IT, and operations teams.

• Develop comprehensive change and adoption strategies.

• Create and facilitate enablement initiatives, including training materials, workshops, playbooks, guides, and office hours.

• Integrate adoption into delivery plans alongside project managers, ensuring readiness timing, training, and support for releases and go-live.

• Establish measures for adoption and outcomes.

• Generate reports that illustrate platform usage, capability enhancement, and business results over time.

• Oversee communications and engagement efforts, which include leadership briefings, town halls, team-level updates, and champion networks.

• Assist clients in redesigning operating models, roles, and processes.

• Identify resistance and risks related to adoption and address these issues with client leaders.

• Contribute to BPX change and enablement methodologies, templates, and reusable resources.

• Aid in pre-sales activities with scoping and effort estimations.

• Collaborate with strategists, project managers, architects, and platform specialists on extensive, multi-year transformation initiatives.

⛳️ Requirements

• A minimum of six years of experience in change management, adoption, or enablement, particularly leading change in technology programs within large organizations.

• Proven experience in managing change related to martech, CRM, data, or digital transformation initiatives.

• Knowledge of platforms such as Braze, Salesforce, Adobe, or Workfront is a plus.

• Ability to apply and adapt a structured change methodology.

• Prosci, APMG Change Management, or equivalent certification is a plus.

• Strong skills in designing and delivering training and enablement programs for diverse audiences, ranging from senior leaders to everyday platform users.

• Proficiency in defining metrics and utilizing data to report on adoption and outcomes, beyond mere activity tracking.

• Experience in the financial services sector or other regulated industries is beneficial.

• Background in consulting or agency work.

• Ability to engage credibly with senior client stakeholders and influence without direct authority.

• Fluent in English.

• Must have the right to work in an EMEA country where BPX operates.

• Applicants need to possess the legal right to work in the EMEA country in which they are located.

• Bluprintx is unable to provide visa sponsorship.

🏝️ Benefits

• Equal Employment Opportunity employer.

• Accessible recruitment process.

• Reasonable accommodations considered at any stage.