Change Management Director

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Oversee projects that offer consultation in Change Management, Communication, Training, and HR and Financial Transformation.

• Manage multiple Change Management teams simultaneously in a matrixed environment to effectively deliver services to clients.

• Foster business development initiatives.

• Demonstrate comfort and credibility in conducting needs analysis and designing solutions for client engagements, adjusting pricing for change services as needed.

• During ongoing engagements, identify and actively pursue additional revenue opportunities in change management.

• Direct client service and delivery operations.

• Create and implement integrated solutions that conform to Strada’s Organizational Change Management methodology and tools, ensuring client readiness and achievement of intended outcomes.

• Collaborate with functional consultants and domain experts to craft solutions that address specific client requirements.

• Provide guidance and oversight to change management consultants while spearheading the overall change management strategy and plan.

• Cultivate and enhance relationships.

• Build connections with external clients and internal colleagues, including sales executives, team members, project leaders, PMO, and both functional and technical resources.

• Manage effective partnerships to ensure client satisfaction and generate ongoing enthusiastic references.

• Act as a trusted advisor.

• Deliver credible change management advice at all organizational levels, up to CHRO and/or CFO, and design strategies that incorporate best practices and client-specific nuances.

• Offer guidance on solution deployment and assess and monitor effectiveness and adoption.

• Oversee project scope, timeline, budget, and resources.

• Lead change management project management efforts in collaboration with the overall Strada Program Management team.

• Function within a defined and formal project management framework, adhering to established standards, review/approval cycles, escalations, and reporting protocols.

• Assist in the development of new services and continuous improvement initiatives.

• Serve as a thought leader.

• Participate in the creation and implementation of new services to enhance client support and optimize team operations.

• Guide and support others in recognizing improvement opportunities while contributing to Communities of Practice, methodologies, tools, initiatives, knowledge management libraries, and team collaboration and growth.

• Promote team career development and performance.

• Support team consultants in their career advancement and performance. People leaders will also assist in colleague career development plans and lead performance management and compensation activities.

⛳️ Requirements

• A Bachelor’s degree in Business, Human Resources, Organizational Change, or a related field; a Master’s degree is preferred.

• Extensive experience in project management, including responsibility for team budgets and achieving clearly defined project outcomes.

• Familiarity with business development/sales processes and best practices, with the capability to develop solutions, pricing, and presentations.

• Exceptional communication skills across various formats, with a proven ability to engage effectively with all levels of an organization.

• Ability to clearly and succinctly communicate complex cultural, behavioral, role, and/or process changes.

• Flexibility and a quick adaptation to new situations.

• Strong leadership capabilities in guiding teams and supporting others in their professional development.

• Extensive experience in providing change management consulting for large-scale programs, such as outsourced HR services or HR/Finance transformations.

• Knowledge of training methodologies, instructional design principles, and techniques, along with practical training experience.

• Ability to inspire junior team members to work toward practice/project objectives.

• A creative leader who can articulate a vision while delegating critical tasks and empowering team members to achieve fulfillment.

• Capability to collaborate effectively in an ambiguous environment while exemplifying team standards in daily work.

• Proficient in MS Office applications.

• Relevant certifications such as PMI, Prosci, SHRM, ASTD, etc.

🏝️ Benefits

• Health coverage

• Wellbeing programs

• Paid leave (vacation, sick, parental)

• Retirement plans

• Learning opportunities