Certified Medical Assistant

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide administrative and clinical support, as well as scheduling and coordination of member services for a collaborative behavioral health team.

• Act as a vital resource for patients and their parents/caregivers, engaging, educating, and supporting members throughout their care journey.

• Perform outreach to patients, parents, and caregivers to confirm appointments and offer education regarding available services.

• Acquire necessary consents and releases of information, including medication management agreements.

• Address patient inquiries and triage requests effectively.

• Coordinate care and communication with primary care and external healthcare providers.

• Oversee and process clinical correspondence, forms, and letters.

⛳️ Requirements

• A minimum of 2 years of experience as a Certified Medical Assistant (CMA).

• Proficiency in using Electronic Health Records (EHR/EMR) systems.

• Excellent written and verbal communication skills, with the capability to effectively support patients and providers in a virtual environment (phone, video, email, etc.).

• Ability to prioritize patient needs and appropriately triage requests under clinical guidance.

• Experience in supporting patients within a telehealth or virtual care setting is preferred.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision plans available.

• Paid Time Off, Sick Time, and Paid Company Holidays.

• 401k Retirement Savings Program with 2% Company matching.

• Voluntary Life Insurance.

• Employee Assistance Program (EAP).

• Competitive Salary.

• Work from home opportunities.