CDBG-DR Housing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the execution of homeowner rehabilitation, reconstruction, replacement, reimbursement, elevation, mitigation, and associated housing recovery efforts.

• Examine applicant and property documentation for accuracy and consistency, encompassing ownership, occupancy, primary residency, income, household structure, national objectives, disaster impact, benefit duplication, and other program criteria.

• Coordinate the processes of intake, eligibility assessment, award calculation, environmental evaluations, inspections, scope development, construction, payment, compliance, and project closeout milestones.

• Draft case summaries, support for determinations, correspondence, notices, checklists, exception requests, and materials for management briefings.

• Ensure the maintenance of complete, accurate, timely, and audit-ready records in approved case management, document management, grants management, and reporting systems.

• Monitor assigned cases or portfolios for aging issues, missing documentation, dependencies, risks, service-level commitments, and necessary follow-ups.

• Clearly articulate program requirements and subsequent steps to applicants, contractors, client representatives, and internal teams without making unauthorized commitments.

• Identify and escalate ambiguities in policy, inconsistent documentation, potential duplication of benefits, fraud indicators, environmental issues, applicant complaints, construction challenges, and unsupported determinations.

• Collaborate with case management, policy, environmental, legal, inspections, construction, finance, data, technology, and quality control personnel.

• Assist with quality reviews, monitoring, audits, appeals, complaints, record requests, corrective measures, and grant closeout processes.

• Adhere to maker-checker controls, approval thresholds, privacy regulations, information security, record retention policies, conflict-of-interest guidelines, and timekeeping requirements.

• Support program initiation, testing, training, workflow documentation, surge operations, and ongoing improvement efforts.

• Perform additional duties of a similar nature and level as required to fulfill project, client, and organizational objectives.

⛳️ Requirements

• A Bachelor's degree in housing, public administration, planning, business, construction, social sciences, emergency management, or a related field is preferred; relevant experience may substitute for the degree requirement.

• A minimum of three years of experience in housing, community development, disaster recovery, grants management, construction administration, case management, eligibility, or related programs.

• Proven ability to review complex files, reconcile information, document conclusions, manage deadlines, and communicate effectively with diverse stakeholders.

• Capability to consistently apply written policies, safeguard personally identifiable information, and identify issues needing supervisory or technical review.

• Proficiency in Microsoft 365 applications and the capacity to learn client and company systems.

• Preferred experience includes direct involvement with CDBG-DR, CDBG-MIT, CDBG, HOME, FEMA, HUD-funded homeowner housing, or comparable disaster recovery programs.

• Experience in supporting rehabilitation, reconstruction, reimbursement, elevation, mitigation, or replacement housing programs from application to closeout is preferred.

• Preferred experience includes eligibility assessment, income verification, duplication of benefits, award calculation, environmental review, inspections, construction draws, or applicant appeals.

• Familiarity with case management, document management, grants management, inspection, GIS, or reporting platforms is preferred.

• Consulting experience in supporting government initiatives is preferred.

• Successful candidates may undergo pre-employment substance abuse testing and background checks.

🏝️ Benefits

• Medical, dental, and vision insurance

• 401k Retirement Plan

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Life, AD&D, short-term, and long-term disability coverage

• Opportunities for professional and personal development

• Generous paid time off

• Commuter and wellness benefits