Cash Posting Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the operations of the Cluster by implementing best practices for cash collections and reconciliations for Home Health & Hospice agencies.

• Work in conjunction with Revenue Cycle Portfolio Leaders to formulate, track, and uphold best practices.

• Collaborate with billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources to enhance the organization-wide AR function.

• Create a framework for accountability regarding collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders.

• Provide support for cash posters during short-term or unforeseen absences.

• Collaborate with Executive Directors and/or Revenue Cycle Portfolio Leaders to offer training for Cash Posters.

• Establish and nurture cooperative relationships with Portfolio Billers and Collectors.

• Maintain an understanding of payor contracts to ensure compliance with contract stipulations during collections.

• Stay informed about Medicare and Medicaid billing regulations and serve as a resource for agency personnel.

• Partner with Executive Directors, AR Market Leaders, Billers, and Billing Managers on payor-related projects.

• Participate in Agency BAM meetings to identify and report on received collections.

• Review, investigate, and post various types of funds on a daily basis.

• Generate cash reports and perform daily reconciliations.

• Address discrepancies by coordinating with internal teams.

• Research and resolve unidentified cash accounts on a monthly basis.

• Manage automated payment files and address exceptions.

⛳️ Requirements

• Minimum of five years’ experience in cash posting.

• At least three years’ experience in healthcare billing and collections management, ideally in home health and/or hospice operations.

• A minimum of two years’ experience in reconciliation.

• Required experience with eClinical Works, WellSky, HCHB, and Excel.

• Ability to exercise discretion and independent judgment.

• Strong communication, negotiation, and public relations skills.

• Proficient in managing detailed information accurately.

• Capability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers.

• Display ingenuity, autonomy, assertiveness, flexibility, and cooperation in fulfilling job responsibilities.

🏝️ Benefits

• Choice of medical, dental, and vision plans.

• 401(k) plan with company match.

• Recognition through the Moments of Truth Program.

• Access to free e-courses via the Learning Management System.

• Opportunities for training sessions and seminars.

• Work-life balance that promotes personal well-being.

• Generous PTO and holidays.

• Support for professional development.

• An empowered, flat leadership model backed by centralized resources.