Cash Applications and Collections Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect daily bank deposit reports and remittance documentation for various accounts, credit card providers, and payment portals.

• Prepare daily journal entries for cash postings.

• Resolve unidentified payments within a 30-day timeframe.

• Apply payments to customer accounts and track unapplied cash balances.

• Create and distribute reports on cash application activities.

• Reconcile remitted receipts and assist during month-end closing.

• Oversee ACH campaign activities to minimize check payments.

• Manage team email inquiries as a Tier 1 resolution agent and delegate issues accordingly.

• Assist the Billing department with manual sub-ledger processes.

• Support collection initiatives and address invoice discrepancies.

• Reach out to customers and arrange resolution meetings concerning order-to-pay cycles.

• Analyze trends and propose process enhancements.

• Maintain procedural documentation and facilitate process improvements.

• Help with closing schedules, accruals, journal entries, general ledger reconciliations, accounting reconciliations, and audit support.

• Comply with department policies, procedures, and SOX controls.

⛳️ Requirements

• 3–4 years of experience in Cash Receipts or Accounting.

• Proficient in advanced Excel.

• Familiarity with NetSuite.

• Competent in Microsoft Office and Windows 10.

• Ability to multitask and prioritize in a fast-paced environment with daily and monthly deadlines.

• Previous experience with SOX controls and capability to respond appropriately to external auditor inquiries is a significant advantage.

• Highly ethical individual with strong business insight.

• Meticulous, thorough, and detail-oriented while adhering to deadlines.

• Skilled in problem analysis and resolution, providing sound solutions.

• Strong ability to work collaboratively in teams.

• Exceptional written and verbal communication skills.

• Capability to pass the required background check.

• Knowledge of accounting and/or revenue processes is preferred.

• Familiarity with SOX compliance is preferred.

• Bachelor’s degree, preferably in accounting, is preferred.

🏝️ Benefits

• Health benefits.

• Retirement contributions.

• Paid time off.

• Reasonable accommodations for individuals with disabilities.

• At-will employment.