Case Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Coordinate appointments, schedules, aftercare planning, and meetings related to treatment for clients.

• Monitor the progress of clients and work in collaboration with the treatment team to address any emerging needs.

• Create, facilitate, and oversee individualized care plans.

• Conduct orientations for clients and their families in partnership with clinical staff.

• Provide continuous case management support to both clients and their families.

• Connect clients with community resources, healthcare providers, transportation services, and aftercare support.

• Ensure clients have access to a comprehensive range of both traditional and non-traditional services.

• Assist with coordinating referrals and maintaining communication with providers throughout the treatment process.

• Support recovery engagement initiatives by utilizing assessment data and addressing the individualized needs of clients.

• Verify the completion of admission documents, consents, and necessary records.

• Maintain accurate client records and documentation in alignment with federal, state, and accreditation standards.

• Safeguard confidential client information and uphold HIPAA compliance.

• Communicate consistently with referral sources, community providers, family members, legal representatives, employers, and internal treatment teams.

• Participate in treatment team meetings and case reviews.

• Collaborate with outreach and marketing teams to enhance relationships with community providers.

⛳️ Requirements

• Master's degree from an accredited college or university in Social Work, Psychology, Counseling, Nursing, Chemical Dependency Studies, or a related behavioral health field.

• Addiction counseling certification is preferred.

• Preferred experience or capability in Level of Care Assessment.

• Background in behavioral health, mental health, substance use disorder treatment, recovery support services, or case management is necessary.

• Experience in facilitating individual, family, or process groups is preferred.

• Preferred experience in treatment planning and care coordination.

• Strong verbal and written communication skills are essential.

• Exceptional abilities in relationship-building and client engagement.

• Proficient clinical assessment and critical thinking skills.

• Skills in crisis intervention and problem-solving are required.

• Knowledge of behavioral health, addiction treatment, and community resources is important.

• Excellent organizational and documentation skills are necessary.

• Ability to manage multiple priorities in a remote setting.

• Understanding of state, federal, and accreditation requirements for behavioral healthcare services.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Flexible Spending Accounts.

• Life Insurance.

• Paid Time Off.

• 401(k) with Company Match.

• Tuition Reimbursement.

• Employee Recognition Programs.

• Referral Bonus opportunities.

• And More!