Carrier Sourcing Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Conduct a high volume of outbound calls and emails to carriers, dispatchers, and owner-operators to secure capacity on designated lanes.

• Establish and maintain a carrier database for each target lane, encompassing preferred lanes, equipment, weekly truck counts, rate expectations, and contacts within the CRM / TMS.

• Ensure capacity and rate commitments are secured weeks in advance and relay this information to operations and account managers.

• Identify capacity beyond load boards, including asset carriers’ headhaul and backhaul lanes, small fleets with consistent routes, and dedicated or recurring-lane programs.

• Assess new carriers before offering freight by examining their operating authority, insurance, safety records, and checking for signs of double-brokering or identity fraud.

• Gather carrier rate insights for customer quotes and RFPs / RFQs.

• Foster carrier relationships through regular check-ins, service feedback, and resolving load or payment inquiries with operations and accounting.

• Provide weekly reports on covered lanes, new carriers, committed capacity, and cost comparisons with the market.

• Collaborate with operations, customer service, and sales teams.

• Report directly to the Operations Manager.

⛳️ Requirements

• Minimum of 1 year (2+ preferred) experience in carrier sales, capacity sourcing, or carrier development at a U.S. freight brokerage / 3PL — truckload (dry van, reefer, flatbed).

• Comfortable making over 60 calls to carriers daily and negotiating with U.S. dispatchers and owner-operators.

• Familiarity with DAT and/or Truckstop load boards and rate data.

• Understanding of lane terminology (headhaul, backhaul, deadhead, all-in, linehaul vs. fuel).

• Knowledge of carrier compliance, including MC/DOT authority, insurance certificates, safety ratings, and common double-brokering and identity-fraud tactics.

• Proficient in clear and confident spoken English as well as professional written communication.

• Disciplined in record-keeping, ensuring every call, carrier, and commitment is logged in the CRM / TMS on the same day.

• Operational proficiency with Microsoft Outlook, Word, and Excel.

• Reliable remote setup equipped with backup power, internet, computer, 2 to 3 monitors, and a noise-cancelling headset.

• Availability during core U.S. Eastern business hours.

• Remote independent contractor position, based in the Philippines.

• Preferred: experience in building dedicated or recurring-lane carrier programs.

• Preferred: familiarity with Highway, RMIS, Carrier Assure, or MyCarrierPackets.

• Preferred: experience with Dialpad or similar VoIP phone systems; Zoho or other CRMs.

• Preferred: prior experience supporting a Trinity Logistics agency or another agent-model brokerage.

• Preferred: networks involving reefer, flatbed, drayage, or cross-border (Mexico) carriers; Spanish proficiency.

• A resume and a required 60-second voice recording introducing yourself to a U.S. carrier dispatcher and inquiring about their lanes.

🏝️ Benefits

• Clearly defined upward mobility with a structured growth path (senior sourcing, carrier team lead).

• Performance incentives linked to committed capacity and loads covered.

• 15 paid business days per calendar year after 90 days, in accordance with contract terms.

• Opportunity for remote work.

• A collaborative team environment.

• No travel requirements.