Carrier Sales Representative, CSR

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Identify, assess, and onboard new carrier partners across all transportation modes to fulfill ongoing freight requirements.

• Cultivate a personal portfolio of carrier relationships that expands with you each year.

• Establish and uphold robust relationships with carriers to guarantee capacity and competitive pricing.

• Negotiate both spot and contract rates to enhance margin while safeguarding service standards.

• Balance cost-effectiveness with service excellence to meet customer expectations.

• Stand firm during negotiations while preserving positive carrier relationships.

• Oversee freight in transit and proactively address service challenges before they escalate.

• Collaborate with account managers and operations personnel to align the appropriate carrier with each load.

• Respond to carrier escalations and service disruptions swiftly and effectively.

• Maintain precise carrier data, compliance documentation, and load records within the TMS.

• Ensure carriers adhere to company criteria for insurance, authority, and safety standards.

• Keep comprehensive records of carrier performance, pricing, and communications.

• Work closely with account managers and operations teams to ensure uninterrupted load coverage.

• Excel in a high-pressure, load-by-load environment while maintaining a strategic perspective.

• Contribute to team success through cooperation and knowledge exchange.

⛳️ Requirements

• A minimum of 3 years' experience in carrier sales, freight brokerage, or transportation operations (mandatory).

• Demonstrated success in building and sustaining carrier networks at scale.

• Strong skills in negotiation.

• A relentless work ethic and a performance-oriented mindset.

• Proficient in TMS platforms; familiarity with McLeod, Mercury Gate, or similar systems is preferred.

• Capacity to multitask and handle high workloads in a fast-paced setting.

• Outstanding communication and relationship-building abilities.

• Self-driven with a competitive spirit to achieve success.

• A problem-solving attitude with the capability to think quickly under pressure.

🏝️ Benefits

• Competitive salary in USD.

• Over 10 business days of paid time off.

• Opportunities for team building and corporate events.

• Necessary equipment provided.

• A supportive team environment.