Carrier Relations Manager

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Develop and oversee strategic relationships with Tier-1 and Tier-2 Mobile Network Operators (MNOs) across various regions.

• Serve as the main liaison between CloudCom and the operator teams, including technical, commercial, legal, and security departments.

• Lead the onboarding process for operators in relation to Open Gateway / Network API activation.

• Promote the use of Network APIs, which encompass:

• - Number Verification

• - SIM Swap Detection

• - KYC & Identity APIs

• - Device Status & Line Status

• - Silent Authentication

• Establish commercial models such as revenue sharing, per-transaction fees, and success-based pricing.

• Assist in the development of go-to-market strategies in collaboration with operators and enterprise clients.

• Collaborate closely with GSMA Open Gateway and CAMARA standards.

• Ensure that operator implementations are consistent with CAMARA API specifications.

• Represent CloudCom at industry forums, operator workshops, and partner meetings.

• Work in conjunction with Product, Engineering, Security, and Legal teams.

• Convert operator network capabilities into APIs that are ready for developers.

• Aid in roadmap planning based on operator readiness and market demands.

• Provide support to operators in the following areas:

• - Security and compliance alignment

• - API Service Level Agreements (SLAs) and operational readiness

• - Regulatory aspects (KYC, privacy, consent)

• Facilitate pilots, proofs of concept, and commercial rollouts.

⛳️ Requirements

• A Bachelor’s degree in business administration or a related field.

• Over 10 years of experience in carrier relations, telecom partnerships, or wholesale telecommunications.

• Strong comprehension of Mobile Network Operator environments.

• Practical experience with Network APIs, CPaaS, or telco digital platforms.

• Familiarity with GSMA Open Gateway and CAMARA APIs, or a strong desire to learn.

• Capability to engage with both technical and commercial stakeholders.

• Exceptional communication and negotiation abilities.

• Experience collaborating with global operators and cross-regional teams.

• Background in:

• - Identity & Authentication APIs

• - Telco security standards (OAuth2, OIDC, CIBA)

• - Network Exposure concepts (NEF, network slicing, identity APIs)

• Experience in CPaaS, fintech, or digital identity solutions.

• Prior participation in operator API monetization initiatives.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career progression.

• Flexible work arrangements to support work-life balance.

• Engaging company culture with a focus on innovation and teamwork.