Cargo Claims Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage cargo claims effectively.

• Offer solutions during the entire claims process.

• Act as the in-house claims authority for Trinity’s customers and carriers.

• Conduct thorough investigations to resolve claims issues.

• Operate autonomously on assigned claims.

• Work collaboratively with a dependable team to devise solutions.

• Safeguard Trinity’s assets and interests.

• Embody Trinity’s service-oriented culture with grace and patience.

⛳️ Requirements

• At least 2 years of in-house claims processing experience.

• Preferred two years of experience in claims and operational logistics.

• Ability to handle multiple tasks simultaneously.

• Strong attention to detail.

• Skills in building interpersonal relationships.

• Exceptional customer service abilities.

• Excellent time management capabilities.

• Strong problem-solving skills.

• An inquisitive mindset.

• A positive and approachable demeanor.

• Proven ability to collaborate effectively across various departments and teams.

• Excellent communication skills and a professional phone and email presence.

• Demonstrated planning and organizational skills.

• Goal-driven with a willingness to seek knowledge and enhance skills.

• Proficiency in Microsoft Office applications, including Excel and PowerPoint.

• Commitment to upholding Trinity's Guiding Values.

🏝️ Benefits

• Casual work attire – who doesn’t enjoy wearing jeans to the office?

• Comprehensive benefits package options including medical, dental, and vision.

• Wellness program offered.

• Tuition reimbursement available.

• Various discount programs.

• 401(k) plan with a 100% match up to 6%.

• Engaging team-building activities.

• Generous paid time off (PTO) policy.

• Strong emphasis on internal advancement and promotions from within.

• Opportunities through the Trinity Foundation to contribute to the community.

• Eligibility for a fully remote position.