Care Team Member

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the primary personnel embodying MCC's mission and Christian ministry by supporting company employees and their immediate families.

• Function as a communicator and promoter of faith, mission, and purpose.

• Regularly visit company worksites, typically on a weekly basis, to engage with employees and cultivate relationships built on trust and friendship.

• Pay visits to employees or their immediate family members in hospitals, nursing homes, funeral homes, private residences, or other relevant locations.

• Offer confidential pastoral discussions to employees and family members regarding personal, family, health, grief, parenting, and financial matters.

• Provide referrals and organize specialized support for employees and their immediate family members.

• Assist in the planning, conducting, or attending of funerals and offer follow-up grief support.

• Conduct jail visits for employees and their immediate family members as necessary.

• Deliver notifications of death and serious injuries to families and employees, encouraging those affected by tragedies.

• Extend post-termination support for laid-off or terminated employees.

• Facilitate spiritual enrichment activities when appropriate, without leading them directly.

• Distribute literature and additional resources addressing employees' life challenges.

• Represent companies to clients/customers when ministry services are deemed suitable.

• Engage in new employee orientation to clarify the Employee Care Service and the role of Care Team Member.

• Execute other duties and services as requested by company executive leadership within the Letter of Agreement.

⛳️ Requirements

• Capacity to work collaboratively as part of an interdisciplinary team in an interfaith environment.

• Openness to diverse lifestyles, cultures, beliefs, and values.

• Strong listening and engagement skills when interacting with clients, employees, and their families.

• Competence in delivering community presentations.

• Ability to effectively manage interactions with family members and staff in high-pressure situations.

• High respect for the dignity and worth of clients, employees, and their families.

• Capability to handle stressful situations and accurately document according to established standards.

• Spiritual maturity and commitment to a Christian lifestyle aligned with MCC's Ministry values.

• Basic understanding of the Holy Bible and its relevant applications.

• Affirmation of a saving faith in Jesus Christ and active participation in a biblically based church.

• Professional interaction abilities characterized by diplomacy, patience, and courtesy across diverse groups.

• Proficiency in establishing and maintaining effective and collaborative working relationships.

• Outstanding customer service capabilities.

• Ability to make administrative and procedural decisions on sensitive, confidential matters.

• Excellent verbal and written communication skills.

• Capacity to maintain emotional stability while managing human suffering, emergencies, and other stressors.

• Skill in analyzing information to identify and address problems or objectives.

• Capability to pinpoint solutions and resolve issues.

• Proficient in interpreting policies and procedures relevant to the role and keeping others informed.

• Computer proficiency with Google Suites, Microsoft Office, internet, email messaging, and web-based software applications.

• Ability to understand and adapt to new technology programs.

• Must possess an active provincial license and auto insurance.

• Must successfully complete a pre-employment background check and reference verification.

🏝️ Benefits

• Part-time position - 1 hour/week - serving as a backup role.

• Assigned hours are typically consistent on a weekly basis, although no minimum hours are guaranteed.