Care Management Support Assistant

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Assist in the management of care administration

• Offer non-clinical assistance for the assessment and evaluation of member needs and requirements

• Direct members and their families to suitable care and wellness resources

• Enable connections with resources for members' care and wellness

• Execute administrative, clerical, operational, customer support, and computational duties

• Undertake a variety of moderately complex administrative, operational, and customer support tasks

• Conduct computations

• Occasionally travel to Humana offices for training sessions or meetings

⛳️ Requirements

• Over 3 years of technical experience

• Proficient in Microsoft Word, Excel, and Outlook

• Experience in administrative support within the healthcare sector

• Familiarity with care and wellness resources

• A strong desire to contribute to an organization dedicated to enhancing consumer experiences

• Associate's Degree (preferred)

• Proficiency in Microsoft Access (preferred)

• Minimum download speed of 25 Mbps and upload speed of 10 Mbps for remote or hybrid employees

• Suggested internet connection via wireless, wired cable, or DSL

• A dedicated workspace free from interruptions to safeguard member PHI / HIPAA information

🏝️ Benefits

• Medical benefits

• Dental benefits

• Vision benefits

• 401(k) retirement savings plan

• Paid time off

• Company holidays

• Personal holidays

• Paid parental leave

• Paid caregiver leave

• Short-term disability

• Long-term disability

• Life insurance

• Personal wellness support

• Smart healthcare decision support