Care Liaison Advisor

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Actively seek suitable care home or in-home care options for patients in the community or transitioning from a hospital setting.

• Establish strong, trusting connections with patients, families, and care professionals through effective, empathetic, and proactive communication.

• Align patient needs with the appropriate care services.

• Collaborate with discharge teams, local authorities, and care providers to ensure timely and seamless discharges.

• Anticipate and address challenges proactively.

• Adapt to evolving patient needs.

• Provide a responsive, transparent service that enhances customer satisfaction.

• Prioritize and manage a diverse caseload effectively.

• Keep accurate records.

• Handle competing demands and consistently achieve timely results.

⛳️ Requirements

• Experience in customer service and relationship building.

• A proactive and flexible mindset.

• Exceptional organizational and prioritization abilities.

🏝️ Benefits

• Employer pension contributions.

• Life assurance.

• Healthcare benefits.

• 25 days of annual leave plus Bank Holidays.

• Increased holiday entitlement with length of service.

• Optional private medical insurance.

• Critical illness cover.

• Dental insurance.

• Healthcare cash plan.

• Holiday buy and sell options.

• Gym scheme.

• Car scheme.

• Bike scheme.

• Technology voucher scheme.

• Season ticket travel loans.

• 24/7 wellbeing support for you and your immediate family.

• Employee Assistance Programme.

• Digital wellbeing app and various wellbeing resources.

• Discounts on neurodevelopmental assessments for you and your family.

• Instant discounts on shopping, travel, entertainment, dining, and lifestyle.

• Fully funded professional qualifications through apprenticeship programmes.

• Mentoring and coaching opportunities.

• Leadership development initiatives.

• Online learning and development opportunities.

• Career advancement opportunities within the global organization.

• Long Service awards.

• Recognition for exceptional performance and peer-to-peer acknowledgments.

• Two paid volunteering days each year.