Care Coordinator II, III – RN, Licensed SW

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee a designated caseload of members autonomously.

• Develop personalized care plans for each member.

• Facilitate the delivery of authorized medical and social services.

• Inform members about their Medicare and Medicaid benefits.

• Act as a reliable primary point of contact to address and resolve member inquiries and concerns.

• Collaborate with physicians, providers, and county financial organizations regarding care plans.

• Provide regular updates on member progress.

• Conduct both telephonic and in-home assessments.

• Independently organize and manage work based on member availability and regulatory standards.

• Travel to member residences within Medica’s service area.

• Perform additional duties as assigned.

⛳️ Requirements

• Must reside in Minnesota and support membership within the state.

• Registered Nurse: RN diploma or associate/bachelor’s degree in nursing with at least 2 years of experience in community-based services, OR a bachelor’s degree in nursing with a Public Health Certification and at least 1 year of experience in community-based services.

• Social Worker: Bachelor’s degree in Social Work required.

• 3–5+ years of experience post-degree; Social Work qualification must include 1–2+ years in community-based services.

• Active, unrestricted RN license or Social Work license in Minnesota is necessary.

• MnCHOICES Certified Assessor Training (MNCAT) is preferred or the ability to obtain it within 21 days of employment.

• Public Health Certification is preferred but not mandatory.

• Experience in home and community-based services/case management.

• Experience working with individuals with disabilities and seniors.

• Comfortable engaging with diverse, low-income populations.

• Strong understanding of Medicare and Medical Assistance programs.

• Excellent interpersonal skills with the ability to simplify medical terminology for non-medically trained members.

• Ability to work autonomously, collaborate effectively as a team member, and adapt to shifting priorities.

• Strong clinical and documentation abilities.

• Innovative problem-solving skills.

• Exceptional organizational capabilities.

• Willingness to travel within Medica’s Service Area.

• Reliable transportation is required.

• A private area in the home designated for a home office setup.

• General comfort with technology and proficiency in Microsoft Office Suite.

• Must be legally authorized to work in the United States; no work visa sponsorship will be provided.

🏝️ Benefits

• Options for a 4 or 5-day work week.

• Consistent schedule that does not include evenings, weekends, or holidays.

• Remote/home-based work arrangement available.

• Mileage reimbursement for community travel.

• Medical insurance provided.

• Dental insurance included.

• Vision insurance offered.

• Paid time off (PTO) available.

• Paid holidays included.

• Paid time off for volunteer activities.

• 401(k) contributions offered.

• Caregiver services provided.