Cardiac Rhythm Management Technical Field Engineer

This is a fully remote position, open to applicants in Nebraska, +3 more states.

📋 Description

• Oversee educational and training initiatives for both customers and employees in relation to Cardiac Rhythm Management product and procedure launches.

• Collaborate with leadership, field teams, and cross-functional personnel to pinpoint opportunities and obstacles affecting district and regional performance.

• Relay product performance insights to teams in product development, quality assurance, education, and marketing.

• Act as a technical resource for customers and field personnel in Cardiac Rhythm Management.

• Provide specialized knowledge in the education of physicians and fellows, AHP education, interpretation of clinical evidence, and training for Medtronic employees.

• Offer implant or clinic support based on the demands of the region.

• Educate both internal teams and external clients on CRM procedures, therapies, products, processes, and solutions.

• Organize training for new hires and ensure completion of new-hire field sign-off.

• Provide competitive technology and therapy training to regional teams, field service, and sales personnel.

• Conduct customized training on Medtronic and competitor products, clinical evidence, and changes in the marketplace.

• Facilitate training for new products and procedural updates in the field.

• Foster relationships with stakeholders and promote Medtronic products and therapies through education focused on clinical value.

• Simplify complex technical messages, tackle competitive claims, and resolve intricate technical issues.

• Share updates regarding products, procedures, and any field corrective actions.

• Work with the Clinical Research Organization on clinical studies and physician-led research.

• Collaborate with sales leadership to create and implement strategic technical and clinical training aligned with business objectives.

• Address urgent or evolving business needs and execute strategic solutions with sales teams.

• Cultivate collaborative relationships throughout Medtronic.

• Establish and sustain trusted relationships with key customers in the region.

• Deliver expert service to key accounts, reinforcing Medtronic's technical expertise.

⛳️ Requirements

• Bachelor's Degree with at least 2 years of experience in electrophysiology, or sales/service/engineering within the Cardiac Rhythm or Implantable Medical Device Industry, or an Advanced Degree.

• A degree that meets the criteria of 8 C.F.R. § 214.2(h)(4)(iii)(A) for bachelor's degrees obtained outside the United States.

• Possession of a valid driver's license.

• Must live within the designated territory.

• Unrestricted U.S. work authorization at the time of hire and for the entirety of employment.

• A degree in biomedical engineering or nursing is preferred.

• Experience in Cath Lab, EP Lab, hospital/clinic settings, or cardiology is preferred.

• Previous experience in teaching and educating medical staff, peers, and technical personnel is preferred.

• Comprehensive knowledge of cardiac medical terminology and the medical device industry is preferred.

• Strong customer service skills are preferred.

• Ability to cultivate and maintain positive relationships is preferred.

• Excellent interpersonal and written/verbal communication skills are preferred.

• Capability to coordinate multiple tasks/projects and adhere to deadlines is preferred.

• A strong work ethic is preferred.

• Proficiency with Microsoft tools and business applications, such as SalesForce.com, is preferred.

• Ability to meet vendor credentialing standards is preferred.

• IBHRE certification is required at the Senior and Principal levels.

• Willingness to travel frequently to customer clinics, hospitals, and offsite meetings.

• Ability to handle equipment and supplies weighing up to 40 pounds.

• Capability to wear a 5–7 lb lead apron for extended periods.

• Ability to work in settings that involve infectious diseases, radiation, MRI, blood, and bodily fluids.

🏝️ Benefits

• Competitive benefits package.

• Sales Incentive Plan (SIP).

• Health insurance.

• Dental insurance.

• Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and match.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.

• Paid sick time for temporary employees as required by applicable state law.