Campaign Specialist

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Develop, configure, test, and launch batch email campaigns utilizing Adobe Campaign, Unica, or Salesforce Marketing Cloud.

• Convert campaign briefs into precise campaign configurations based on targeting, content, and delivery specifications.

• Assess audiences, segments, and fundamental data logic to ensure that the intended recipients receive communications.

• Conduct quality assurance checks on campaign setup, content, audience selection, links, scheduling, and delivery requirements.

• Evaluate the work of peers and provide constructive feedback.

• Act as a daily point of contact for UDX, clarifying requirements, updating on progress, and escalating any risks or obstacles.

• Identify gaps or ambiguities in campaign briefs and ask timely questions for clarification.

• Oversee email templates and assist in campaign reporting and operational documentation.

• Monitor work, deadlines, and dependencies using a platform like Workfront.

• Facilitate handoffs with offshore teammates and stakeholders across different time zones.

• Adhere to brand, legal, and licensor review processes.

• Enhance campaign workflows, quality assurance, and operational efficiency.

• Support a high-volume campaign operations team that delivers batch email campaigns for UDX.

⛳️ Requirements

• Practical experience in building and sending batch email campaigns using an enterprise marketing platform such as Adobe Campaign, Unica, or Salesforce Marketing Cloud.

• Exceptional attention to detail and consistent self-review prior to submission or deployment.

• Experience working from campaign briefs and identifying missing information, conflicting requirements, or unclear instructions.

• Knowledge of audience selection, segmentation, and basic data logic.

• Proficient in clear written and spoken English.

• Ability to communicate effectively with stakeholders based in the US and work during US Eastern business hours.

• Familiarity with using Workfront or a similar work management platform.

• Capability to manage multiple requests and deadlines while upholding quality and proactively communicating risks.

• Strong collaboration skills with the ability to give and receive constructive feedback.

• Nice to have: Experience with Adobe Campaign Orchestration or Adobe Journey Optimizer.

• Nice to have: Knowledge of legal, brand, and licensor review and approval workflows.

• Nice to have: Experience with cross-time-zone handoffs and distributed campaign operations teams.

• Nice to have: Experience in managing and maintaining email templates.

• Nice to have: Background in travel, hospitality, theme parks, entertainment, or related industries.

🏝️ Benefits

• Competitive USD salary.

• 100% remote work, with opportunities to connect with teammates at coworking spaces across LATAM.

• Paid time off and national holidays in accordance with the employee's country regulations, with full salary.

• Sick leave.

• Annual credit for work-life balance perks.

• Team-building activities, coffee breaks, tech talks, and after-work gatherings.

• Birthday off during the birthday week.

• Autonomy, open communication, and respect for diversity.

• Flexible work model focused on impact and personal well-being.

• Wellness check-ins and professional growth support from the People Care team.