Campaign Specialist

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Construct, configure, test, and launch batch email campaigns utilizing Adobe Campaign, Unica, or Salesforce Marketing Cloud.

• Convert campaign briefs into precise campaign configurations in line with targeting, content, and delivery specifications.

• Examine audiences, segments, and fundamental data logic to confirm that the intended recipients receive the communications.

• Conduct quality assessments on campaign setup, content, audience selection, links, scheduling, and delivery prerequisites.

• Evaluate colleagues' work and offer constructive feedback.

• Act as a daily point of contact for UDX, clarifying requirements, updating on progress, and escalating risks or obstacles.

• Identify gaps or uncertainties in campaign briefs and pose timely questions.

• Oversee email templates and assist in campaign reporting and operational documentation.

• Monitor work, deadlines, and dependencies through a platform like Workfront.

• Facilitate handoffs with offshore team members and stakeholders across various time zones.

• Adhere to brand, legal, and licensor review processes.

• Enhance campaign workflows, quality assurance, and operational efficiency.

• Support a high-volume campaign operations team in delivering batch email campaigns for UDX.

⛳️ Requirements

• Practical experience in building and dispatching batch email campaigns using an enterprise marketing platform such as Adobe Campaign, Unica, or Salesforce Marketing Cloud.

• Exceptional attention to detail and consistent self-review prior to submission or deployment.

• Experience in working from campaign briefs and recognizing missing information, conflicting requirements, or ambiguous instructions.

• Familiarity with audience selection, segmentation, and basic data logic.

• Proficient written and verbal English communication skills.

• Ability to effectively communicate with US-based stakeholders and work during US Eastern business hours.

• Experience using Workfront or a similar work management platform.

• Capability to manage multiple requests and deadlines while ensuring quality and proactively addressing risks.

• Strong collaboration skills with the ability to provide and receive constructive feedback.

• Nice to have: Experience with Adobe Campaign Orchestration or Adobe Journey Optimizer.

• Nice to have: Understanding of legal, brand, and licensor review and approval workflows.

• Nice to have: Experience in managing cross-time-zone handoffs and working with distributed campaign operations teams.

• Nice to have: Experience in managing and maintaining email templates.

• Nice to have: Background in travel, hospitality, theme parks, entertainment, or related industries.

🏝️ Benefits

• Competitive USD salary.

• 100% remote work, with the option to connect with teammates at coworking spaces throughout LATAM.

• Paid time off and national holidays in accordance with the employee's country regulations, with full salary.

• Sick leave.

• Annual credit for work-life balance perks.

• Team-building activities, coffee breaks, tech talks, and after-work gatherings.

• Birthday off during the birthday week.

• Autonomy, open communication, and respect for diversity.

• Flexible work model centered on impact and personal well-being.

• Wellness check-ins and professional growth support from the People Care team.