Call Center Agent – Sales

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver first-level inbound support to current customers.

• Provide technical assistance regarding TV, phone, and internet concerns.

• Offer tailored product recommendations and enhance customer contracts.

• Recognize sales opportunities during each call.

• Participate in three weeks of paid training with a fixed early-morning schedule.

• After training, work a two-shift schedule from Monday to Sunday between 7:00 a.m. and 11:00 p.m.

• Work every other weekend, with compensatory time off during the week.

⛳️ Requirements

• Minimum of one year of call center experience, preferably in technical support within the telecommunications sector.

• At least one year of sales experience, with a proven record of meeting sales objectives.

• Willingness and ability to consistently cover the designated working hours.

• No other employment or side business commitments.

• Proficient in the German language (C1 level).

• Must be a resident of Germany.

• Only experienced support and sales professionals are welcome; career changers are not eligible.

🏝️ Benefits

• Unlimited potential for commission.

• Quality bonus (up to €28 per hour possible).

• Permanent employment contract.

• 100% remote work – no commuting required.

• Premium technology package provided.

• Health management program and discounts on gym memberships.

• Opportunities for training and career advancement.

• Three weeks of paid training offered.