Call Center Agent, Sales

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide inbound first-level support to our current customers.

• Offer technical assistance for issues related to TV, telephone, and internet services.

• Deliver product recommendations based on customer needs and optimize contracts.

• Engage in sales during each interaction.

• Participate in three weeks of paid training scheduled during fixed early shifts.

⛳️ Requirements

• Minimum of 1 year of experience in a call center environment.

• Preferably, experience in technical services within the telecommunications sector.

• At least 1 year of experience in sales.

• Proven ability to meet sales targets consistently.

• Commitment to reliably covering the required working hours.

• No secondary employment permitted.

• Excellent German language proficiency (C1 level).

• Must reside in Germany.

• Available for a 40-hour work week on a 5-day schedule.

• Willingness to work a two-shift system from Monday to Sunday between 7:00 a.m. and 11:00 p.m.

• Expected to work every second weekend, with corresponding time off during the week.

🏝️ Benefits

• Unlimited potential for commission earnings.

• Quality bonus with earnings up to €28/hour possible.

• Permanent employment contract offered.

• 100% remote work – no commuting required.

• Premium equipment package provided.

• Access to health management programs and gym discounts.

• Opportunities for training and career advancement.

• Three weeks of paid training included.