Business Systems Analyst IV

This is a fully remote position, open to applicants in California.

📋 Description

• Evaluates business challenges that can be addressed through automated solutions, processes, and procedures.

• Offers technical expertise in assessing, developing, and implementing systems and procedures that are cost-effective and fulfill user and system requirements.

• Develops specifications for systems to align with business needs.

• May adjust system settings and options, leading cross-functional teams to resolve business or systems challenges.

• Accountable for integrations, documentation, and post-production support for Workday Financials, Payroll, and HCM.

• Reviews design proposals and provides strategic guidance to ensure they meet business requirements.

• Applies professional judgment in methods, techniques, and evaluation criteria to achieve results on new or special projects.

• Supervises and mentors the BSA team, facilitating engagement with both business stakeholders and technical teams.

• Serves as a senior leader and subject matter expert on complex, cross-functional projects.

• Contributes to continuous improvement and innovation efforts to achieve measurable productivity gains from identified initiatives.

• Guides resource planning and allocation according to RH standard methodologies to ensure projects are adequately staffed to meet knowledge and timeline requirements.

• Conducts reviews and secures formal approval from Business Owners, DEV, and QA on detailed functional requirements.

• Leverages extensive experience with large-scale systems and interaction design principles to enhance application solutions across departments.

• Manages the resolution of intricate design challenges, ensuring alignment and timely delivery; mentors Levels I-III.

• Collaborates with senior business stakeholders to define and implement system strategy; mentors Levels I-III.

• Develops and orchestrates program plans for the complete development lifecycle, including maintenance planning.

• Plays a key role in Change Management for BSA Team(s) and the user community.

• Creates and oversees the delivery of milestones across teams throughout the development lifecycle.

• Identifies and defines work packages (tasks), including task identification, work effort (LOE), and dependencies; collaborates across teams as necessary.

• Utilizes extensive experience and knowledge of professional concepts to make effective judgments in resolving mission-critical user inquiries, issues, and concerns.

• Works with technical and BSA teams to ensure optimal execution and implementation of maintenance, enhancement, and project tasks.

• Guarantees the establishment, implementation, and institutionalization of effective processes that ensure overall service levels are achieved.

• Builds relationships with business and IT development teams to deliver effective service management; mentors Levels I-III.

• Directs resources to investigate, communicate, and resolve P1-critical system issues.

• Reports status, risks, and resolution plans to senior and executive leadership.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in a relevant field.

• Profound expertise in Workday integration practices, along with a strong understanding of upstream and downstream system dependencies.

• Advanced knowledge in Operational, KPI, and Analytical Reporting.

• Solid comprehension of business data, databases, data management, and Data Warehousing.

• Familiarity with project implementation, including scope, timeline, and budget management, as well as SDLC and application development approaches.

• SMLE level of business acumen across multiple functional areas, with proficiency in at least two areas.

• Extensive knowledge of various enterprise applications.

• Experienced and knowledgeable in two or more system development and/or project management methodologies (Agile, Waterfall, PMI).

• Understanding of the technical architecture of the organization’s applications and platforms.

• Capability to define and create highly complex process flow diagrams or flowcharts demonstrating the "to be" business or system process flow.

• Proficient in gathering and synthesizing requirements; documenting requirements and validating observations with Business and IT Stakeholders and Senior Management.

• Ability to design detailed and complex test plans for large-scale enterprise initiatives.

• Proven track record in leading, mentoring, and developing BSA team members based on directives from senior team members.

• Competence in providing guidance, mentoring, and daily support to the BSA team.

• Ability to participate in, facilitate, and conduct meetings; gather information; and present status updates to Stakeholders and Senior Management.

🏝️ Benefits

• Group health insurance benefits (medical, vision, dental).

• FSA and HSA healthcare accounts.

• Life and accident insurance.

• Adoption and fertility assistance.

• Paid parental leave of up to 6 weeks.

• Short/long term disability.

• Paid time off for vacation.

• Personal needs and sick time.

• Opportunity to contribute to a 401(k) savings and investment plan or deferred compensation plan (if eligible).