Business Systems Analyst I

This is a fully remote position, open to applicants in California.

📋 Description

• Captures business requirements for enhancements or defect resolutions.

• Develops Unit/System Test Cases following RH protocols.

• Communicates Business Requirements as necessary to other BSAs or SWEs.

• Conducts Unit/System Testing as needed; ensures that test outcomes are assessed as Pass/Fail and properly documented.

• May take on the responsibility of implementing system or configuration changes.

• Generates basic ad-hoc reports or queries to support system functionality or user needs.

• Aids in the development of new business processes to facilitate system defect resolutions, upgrades, and enhancements.

• Collaborates with support teams to deliver integrated system support.

• Offers post-implementation support and documentation for enhancements or defects as required.

• Assists with customer training as necessary.

• Manages maintenance and configuration of user tables.

• May support the development team with pre-QA testing (App).

• Ensures that proposed System solutions align with business processes, policies, and procedures.

• Documents various solution options.

• Works alongside business development and QS teams to verify that solutions fulfill business requirements.

• Participates as a team member in special projects.

• Collaborates with technical resources to address basic system issues.

• Resolves fundamental business challenges as required.

• Documents, leads reviews, and secures formal approval from Business Owners, Development, and QA for requirements related to new systems or enhancements.

• Develops functional and system requirements for minor scale changes.

⛳️ Requirements

• AA or Certification degree in a related field or equivalent experience.

• Proficiency in MS Office Suite.

• Subject matter expertise in a related line of business.

• Preferred knowledge of SQL.

• Comprehensive experience with complete SDLC lifecycle.

• Functional experience aligned with department-specific business objectives (Visio, Collaboration Tools - Talking, Video, Virtual Meetings).

• Working knowledge of enterprise-level applications.

• Preferred experience with PeopleSoft HCM and/or Time and Labor.

• Preferred experience in ERP/SaaS for HCM/Payroll/Time or familiarity with multiple enterprise applications.

• Preferred experience with PeopleSoft Upgrade.

• Ability to engage and communicate with customers across different expertise levels.

• Capable of conveying technical information to non-technical users.

• Able to articulate business processes to technical teams.

• Proficient in creating simple process flow diagrams or flowcharts that illustrate business or system process flows.

• Skilled in gathering requirements.

• Competent in developing test plans.

• Capable of prioritizing job responsibilities effectively.

• Demonstrated customer service skills.

• Knowledgeable in business systems software.

• Familiarity with the Software Development Lifecycle.

• Ability to write simple queries and reports.

• Capable of adhering to a project plan, meeting established deliverables and timelines.

• Able to execute tasks based on directions from senior team members.

• Adaptable with demonstrated sound judgment.

🏝️ Benefits

• Group health insurance benefits (medical, vision, dental).

• FSA and HSA healthcare accounts.

• Life and accident insurance.

• Adoption and fertility assistance.

• Paid parental leave of up to 6 weeks.

• Short/long term disability.

• Paid time off for vacation, personal needs, and sick leave.

• 401(k) savings and investment plan with employer matching.