Business Systems Analyst – Enterprise Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish effective working relationships with process owners and department leaders.

• Conduct interviews and workshops to identify current processes, constraints, and priorities.

• Document and analyze current processes, focusing on handoffs, rework, manual interventions, and data re-entry.

• Collaboratively design future-state processes with business stakeholders.

• Perform fit-gap analysis in relation to D365 F&O and the broader Microsoft ecosystem.

• Collaborate with internal and partner technical experts to outline configuration, customization, automation, and solution strategies.

• Craft user stories that include clear and testable acceptance criteria.

• Generate functional design documents, field-level data mappings, report specifications, and integration and security requirements.

• Develop test cases and scripts that cover both expected and unexpected scenarios.

• Guide business testers through User Acceptance Testing (UAT), manage and retest defects, and oversee functional acceptance.

• Establish metrics and business rules, collaborating with developers to ensure accurate reporting.

• Create Standard Operating Procedures (SOPs), job aids, and quick-reference materials, and assist in training delivery.

• Assess post-deployment results and outline subsequent improvement initiatives.

• Support two to three initiatives at various stages during the first year in partnership with the project manager.

⛳️ Requirements

• Bachelor’s degree in business, information systems, engineering, or a related discipline, or equivalent experience.

• Minimum of 4 years of experience as a business analyst or business systems analyst, focused on enterprise application or process improvement projects, managing the full analysis lifecycle independently.

• Proficient in communicating with stakeholders across all levels of the organization, from field staff to executives.

• Strong business acumen, including knowledge of margin, cost, and cash flow.

• Demonstrated curiosity and initiative in exploring process challenges and ambiguous issues.

• Capable of process modeling using DFD, swim lane, or BPMN-style diagrams in tools such as Visio, Lucid, Miro, or similar applications.

• Ability to produce process maps, user stories with acceptance criteria, functional specifications, and personally drafted test cases.

• Proficient in Excel, with skills in pivot tables and lookups.

• Able to interpret data models or entity relationship diagrams and understand data movement across systems.

• Not eligible for employment visa sponsorship.

🏝️ Benefits

• Competitive salary with bonus opportunities.

• Comprehensive medical, prescription, dental, and vision coverage with minimal to no weekly premiums.

• 401(k) plan with discretionary company matching contributions.

• Generous paid time off, including vacation, sick leave, and paid holidays.

• Disability income protection.

• Life insurance coverage for employees and their eligible dependents.

• Optional enhanced protection through critical illness and accident plans.

• Opportunities for career growth and professional development.

• In-house training programs available.

• Certificate and tuition reimbursement opportunities.

• Wellness program to support employee health.

• Employee Assistance Program (EAP) for additional support.