Business System Analyst – Tax, Customers

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Assist in the development of Solidgate Tax, an internal tax engine that encompasses registration, calculation, nexus monitoring, filing, and remittance across the United States, Canada, and the European Union.

• Transform product concepts into user stories, acceptance criteria, and specifications that are ready for development.

• Investigate both internal and external APIs, map data flows, and document system interactions effectively.

• Collaborate with the Product Manager and engineers on features that are merchant-facing, ranging from nexus monitoring to tax filing.

• Clarify business logic, identify edge cases, and eliminate ambiguity prior to the development phase.

• Work alongside engineering, product, and finance teams to ensure requirements are aligned.

• Keep documentation updated as a trustworthy source for product and system logic.

• Partner with engineers, the Engineering Manager, product/data analysts, and the finance department.

⛳️ Requirements

• 1–2+ years of experience as a Business, Product, or System Analyst within a product-oriented company.

• Practical experience working with engineering teams and integrating third-party APIs (REST/JSON).

• Strong skills in gathering requirements and documenting processes, including user stories, acceptance criteria, and edge cases.

• Capability to analyze APIs, comprehend system interactions, and visualize data flows.

• Proficiency in Jira, Confluence, diagramming tools, and basic SQL.

• Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.

• Ability to navigate ambiguity and independently clarify requirements.

• Proficient in English at an Upper-Intermediate level or above.

• Eagerness to advance into a Product Manager position.

• Experience in fintech, payments, billing, SaaS, or other complex product sectors is a significant advantage.

• Familiarity with VAT, sales tax, nexus, or filing concepts is a notable plus.

• Exposure to product management and product discovery processes is a distinguishing factor.

🏝️ Benefits

• Clearly defined pathway to Product Management, with the potential to transition into a PM role within 12–18 months.

• Direct mentorship from the Group Product Manager.

• Chance to work on a recently rebuilt system with minimal technical debt.

• Development of expertise in international tax compliance, fintech infrastructure, and complex API integrations.

• Significant opportunity for growth.

• Referral bonus for recommending a candidate who is subsequently hired.