Business Support Specialist

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Address client inquiries by asking insightful questions to ascertain the issue at hand

• Resolve questions related to products and training

• Provide support and training for clients through phone, email, and live chat

• Record issues in Salesforce and suggest solutions

• Keep informed about Meevo product knowledge and internal business operations

⛳️ Requirements

• Bachelor’s degree or Associate’s degree is preferred

• Dependable Internet Service Provider

• Exceptional communication abilities

• 0-5 years of experience in a customer service-related position

• Proficient with technology

• Experience with Salesforce is a plus!

🏝️ Benefits

• Paid Time Off (PTO) and Holidays

• Medical, Dental, and Vision Benefits

• Life Insurance

• Long-Term and Short-Term Disability Insurance

• 401(k) Retirement Plan

• Opportunities for Learning & Development