Business Support Analyst

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Provide essential business support for the Firm's daily operations.

• Organize and maintain files, corporate records, documents, and reports.

• Develop marketing materials, presentations, sales content, social media updates, and website content.

• Assist in business development, operations, proposal preparation, and pipeline management.

• Execute general executive assistant and administrative support tasks.

• Format, edit, proofread, and prepare various documents and deliverables.

• Schedule meetings and appointments while managing calendars effectively.

• Conduct research on the internet, market trends, procurement forecasts, opportunities, and partners.

• Generate reports, spreadsheets, databases, presentations, and both internal and external documents.

• Oversee correspondence, emails, contact lists, filing systems, records databases, and online records.

• Contribute to marketing efforts, branding, promotional materials, and business development campaigns.

• Gather and consolidate proposal information from various stakeholders.

• Prepare templates for proposals, sources sought, requests for information, and pricing.

• Identify and follow up with potential and current partners.

• Coordinate networking, introductory, and client meetings.

• Manage content for LinkedIn, Twitter, Facebook, Instagram, Hootsuite, and other social media platforms.

• Convert, split, and merge PDF documents as needed.

• Coordinate technical support activities while collaborating with engagement and technical teams.

• Facilitate training and support sessions for clients and team members.

• Organize and maintain databases, Dropbox files, spreadsheets, and reports.

• Provide customer service and track technical support requests.

• Assist in quality assurance reviews of client deliverables.

• Develop and maintain project documentation, plans, timelines, and deliverables.

• Work remotely while ensuring consistent communication and managing multiple projects and events.

⛳️ Requirements

• Bachelor's degree in business administration, management, or a related discipline.

• Consecutive employment in a role with similar responsibilities within the last five years.

• 2 to 4 years of experience in a comparable position, ideally within a consulting environment.

• Proven track record as a Business Support Analyst or in a similar role.

• At least two years of prior experience in an assistant, administrative, customer service, or related capacity preferred.

• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

• Familiarity with MS Access, Adobe Acrobat, Google Docs, cloud services, data analytic tools, Visio, and online scheduling tools.

• Strong analytical and problem-solving abilities.

• Excellent written and verbal communication skills.

• Exceptional organizational and time-management capabilities.

• Ability to manage and organize large volumes of files, tasks, schedules, and information.

• Capacity to work independently as well as collaboratively within a team.

• Willingness to work nights, weekends, extended hours, and holidays as necessary.

• Access to a computer with internet connectivity and a distraction-free workspace.

• Outstanding communication skills via phone, email, and instant messaging.

• Ability to comprehend, interpret, and follow both oral and written instructions.

• Skill in collecting, analyzing, and interpreting data, along with preparing reports and presentations.

• Capability to work autonomously and demonstrate strong customer service and presentation skills.

• Technical proficiency to assist with Adobe documents, PowerPoint, Excel, Word, and Outlook/email tasks accurately and efficiently.

• Accurate word processing and data entry skills.

• Ability to support websites or database systems with advanced internet skills.

• Self-motivation, initiative, flexibility, and the ability to manage multiple priorities and deadlines.

🏝️ Benefits

• Competitive compensation package.

• Group medical, dental, and vision insurance coverage.

• Employer-contributed health coverage for employees and their families.

• 401(k) retirement savings plan with immediate 100% vesting and employer matching contributions.

• Basic 401(k) match: 100% of the first 3% contributed and 50% of the next 2%.

• Vacation and paid time off (PTO) benefits.

• Two weeks of vacation/sick days provided.

• 10 federal government holidays observed.

• Pre-tax payment programs, including a Flexible Spending Account (FSA).

• Purchasing discounts and savings plans available through the ProSidian Corporate Perks Benefit Program.

• Employee and contractor referral bonus program, offering up to $5,000 after the referred hire has completed 90 days of employment.

• Performance incentives offered.

• Flexibility for remote work arrangements.

• Opportunities for professional networking, valuable experience, and thought leadership.

• Access to a personal financial planner for 401(k) participants.