Business Operations Director – Recruiting

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a strategic advisor to the Recruiting leadership team regarding long-term vision, organizational structure, team effectiveness, and strategic priorities.

• Collaborate with the Head of Recruiting and recruiting leadership to oversee planning cycles, including goal-setting and resource allocation.

• Create and uphold operating frameworks that align recruiting capacity, workflows, and resources with business needs across client groups and talent profiles.

• Convert high-level business objectives into actionable team plans and measurable results.

• Establish a comprehensive suite of recruiting metrics to assess operations and goal achievement.

• Develop and manage operational plans and rhythms that utilize metrics and reporting to monitor progress, identify challenges and trends, and enhance performance.

• Conduct data-driven business planning and root cause analysis that leads to actionable recommendations.

• Collaborate with Recruiting Operations to ensure reliable, actionable metrics, process design, data integrity, and supporting tools.

• Define and document operating standards across the recruiting function.

• Create mechanisms to monitor adherence to processes and identify gaps; partner with managers and individual contributors to implement corrections.

• Foster accountability to team commitments.

• Transform initial recruiting leadership concepts into detailed, executable plans and oversee their execution until completion and adoption.

• Manage wide-ranging programs such as recruiter onboarding, documentation and playbook creation, and operating rhythm design.

• Collaborate with Recruiting leadership and stakeholders from HR, Finance, Legal, and Business on cross-department initiatives.

• Oversee vendor and agency relationships, including contracts, onboarding, performance oversight, and renewals.

• Utilize responsible AI solutions with support from the internal Automation Engineering team.

⛳️ Requirements

• 5+ years of experience in management consulting, business analysis, strategy & operations, special projects, or a similarly structured analytical and operational field.

• Proven ability to structure ambiguous problems, develop frameworks, and independently drive solutions.

• Background in designing effective processes that incorporate automation.

• Commitment to unlocking optimizations through AI.

• Strong quantitative and analytical capabilities.

• Highly skilled in data analysis, metrics design, and reporting.

• Demonstrated experience managing projects from start to finish, including cross-functional collaboration and change management.

• Excellent written and verbal communication skills.

• Ability to distill complex information into clear narratives.

• Comfortable interacting directly with senior stakeholders.

• Capable of holding others accountable to standards with clarity and professionalism, while balancing empathy and a focus on enablement.

• Self-motivated and highly organized, able to manage a diverse and shifting workload without close supervision.

• Owner’s mindset with a high level of accountability and consideration for planning and resource allocation.

• Bachelor’s degree.

• Legally authorized to work in the United States.

🏝️ Benefits

• Highly competitive compensation and benefits packages.

• Technology talks by industry experts.

• Beautifully designed modern office.

• Daily catered lunches.

• Medical, dental, and vision insurance.

• Life and AD&D insurance.

• 20 days of paid time off.

• 9 sick days.

• 401(k) plan with company matching.

• Potential $7,500 referral bonus for successfully hired and employed referred candidates.