Business Operations Associate

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Provide oversight for various Head Start contracts to guarantee adherence to contractual obligations, budgets, timelines, and performance objectives.

• Enhance and implement operational processes, systems, and policies to improve efficiency.

• Evaluate key performance indicators, recognize risks, and assist in resolving operational issues.

• Aid in forecasting, budget monitoring, labor utilization, ODC management, and financial reporting for contracts.

• Analyze financial information, maintain forecasts, and prepare invoice assessments, financial summaries, and projections.

• Oversee project trackers, dashboards, reporting systems, and operational documentation.

• Monitor deliverables, milestones, staffing actions, and contract obligations.

• Assist in the preparation of client and corporate reports.

• Facilitate onboarding, staffing coordination, workforce planning, timekeeping, expense reporting, and tracking of professional development.

• Coordinate subcontractor management and act as a liaison among project teams, Finance, HR, and corporate support functions.

• Utilize technology, data analytics, dashboards, and reporting tools to enhance decision-making.

• Encourage the effective use of project management and business systems.

• Identify and implement process enhancements to boost efficiency and accuracy in reporting.

• Contribute to business development, capture, proposal, and recompete initiatives.

• Assist with special projects and strategic initiatives for portfolio leadership.

⛳️ Requirements

• A Bachelor's degree in Business Administration, Public Administration, Management, or a related discipline.

• 5+ years of experience in operations, project management, business administration, or a similar field.

• Proven experience in supporting complex programs, projects, or federal contracts.

• Background in federal contracts, grants, or technical assistance programs.

• Experience with financial forecasting, reporting, budget management, and operational analytics.

• Proficiency in Smartsheet, SharePoint, Costpoint, Cognos, Workday, Microsoft 365, and similar business systems.

• Familiarity with AI-enabled tools, workflow automation, and data visualization platforms (e.g., Microsoft Copilot and Power BI).

• Understanding of project management, quality assurance, and risk management principles.

• Strong analytical, organizational, and problem-solving skills.

• Exceptional written, verbal, and interpersonal communication abilities.

• Capability to manage multiple priorities and meet deadlines.

• High attention to detail and a strong commitment to quality.

• Sound judgment, professionalism, and discretion.

• Ability to work both independently and collaboratively.

• Candidates must submit their applications directly.

• AI tools may not be utilized to generate or assist with interview responses, except as an approved accommodation.

🏝️ Benefits

• An equal opportunity employer.

• Reasonable accommodations available for individuals with disabilities, disabled veterans, and sincerely held religious beliefs.

• Confidential support for accommodations.

• Support for professional development tracking.

• A collaborative workplace that promotes personal and professional goals.