Business Development Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Perform outbound sales calls to past guests, corporate clients, and potential customers.

• Reconnect with former clients to facilitate repeat bookings and enhance customer loyalty.

• Discover new business avenues through prospecting and building relationships.

• Implement email outreach and follow-up campaigns to cultivate leads.

• Arrange discovery calls and meetings with corporate accounts and prospective clients.

• Oversee and maintain the sales pipeline utilizing HubSpot CRM.

• Maintain accurate records of all customer interactions, activities, and opportunities.

• Work closely with the Reservations, Revenue Management, Guest Experience, and Operations teams.

• Develop tailored accommodation proposals based on client requirements.

• Consistently follow up with prospects until bookings are finalized.

• Meet monthly sales, booking, and activity goals while providing outstanding customer service.

• Foster long-lasting relationships with clients to optimize repeat business and referrals.

⛳️ Requirements

• Proficient in English (both spoken and written).

• At least 3 years of experience in hospitality sales.

• Familiarity with CRM systems (HubSpot is strongly preferred).

• Extensive experience in sales prospecting, email outreach, and follow-up campaigns.

• Comfortable engaging with former guests and corporate clients via phone.

• Exceptional communication, negotiation, and relationship-building abilities.

• Self-driven and adaptable to remote work.

• Experience collaborating with international teams is a plus.

🏝️ Benefits

• Performance Bonus: USD $50 for each new reservation successfully booked and completed.

• Chance to be part of an international hospitality company.

• Supportive and collaborative remote team environment.

• Opportunities for long-term career advancement.