Business Development, Sales Representative

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Overseeing and expanding a portfolio of agency clients

• Accountable for onboarding, assisting, and retaining clients

• Ensuring the seamless operation of client services

• A relationship-focused position within a technical product setting

• Chance to deepen knowledge in email deliverability and infrastructure over time

⛳️ Requirements

• 1–2 years of experience in account management, customer success, or a client-facing position

• Excellent written communication skills, with the ability to respond promptly and clearly (mainly via Slack)

• Comfortable juggling multiple clients and thriving in a fast-paced setting

• Proactive, organized, and capable of identifying and addressing issues before they escalate

• Ability to comprehend and discuss technical concepts such as email deliverability, DNS, and integrations

• Confident in working remotely and managing responsibilities autonomously

• **Advantageous:**

• Familiarity with cold email platforms (e.g., Smartlead, Instantly, Bison, Lemlist)

• Knowledge of email infrastructure (Google Workspace, SPF/DKIM/DMARC, Cloudflare)

• Experience in working with agencies or within B2B sales environments

• Exposure to managing high-volume client portfolios

🏝️ Benefits

• Fully remote position

• Competitive salary

• Salary review after 6 months with a clear growth trajectory

• Opportunity to cultivate technical expertise in a high-demand niche

• Work in a rapidly growing, high-performance environment with direct client engagement

• Clear pathway to advance into a more senior, technical Account Manager position