Business Development Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Execute personalized outbound lead generation by researching and connecting with new clients through various channels, including email, phone communications, video messaging, and social outreach with prospects.

• Develop and maintain meaningful relationships with potential customers, transitioning them to the Account Executives once they are qualified.

• Follow up on, qualify, and convert inbound marketing leads into qualified sales opportunities.

• Keep track of, report on, and manage sales activities and outcomes in the CRM, ensuring that data hygiene is performed regularly for accuracy and currency.

• Collaborate with the Marketing team on field marketing initiatives to provide insights on prospects and territories that will enhance inbound opportunities, shape event and campaign strategies, and elevate the company's profile and brand awareness.

• Represent ThoughtExchange at in-person public events, overseeing pre- and post-event activities.

• Utilize digital tools such as Outreach, Salesforce, Vidyard, and social media for effective prospecting and customer management.

⛳️ Requirements

• At least 1 year of experience in customer-facing roles, ideally with a proven success in sales or pipeline development.

• A demonstrated history of drive, ambition, and initiative in prior positions.

• A coachable individual motivated by financial rewards and personal development.

• Exceptional written and verbal communication skills.

• A collaborative team player who enjoys working together with colleagues, sharing knowledge and best practices to enhance internal processes and improve team capabilities and performance.

• Proven ability to take initiative and work independently while recognizing when to seek help and guidance.

• Capable of managing multiple tasks and prioritizing effectively to achieve goals.

• Willingness to travel to the USA 4-5 times annually for conferences and customer events.

🏝️ Benefits

• A generous time-off policy.

• Flexible extended benefits plan options.

• Company-wide wellness days off scheduled throughout the year.

• Maternity and parental leave top-up programs.

• Access to Maple and Inklbot, which support our employees' primary care, mental health, and wellness needs.