Business Development Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• As the initial point of contact for Neon One in the customer value journey, you will qualify customers for ongoing engagement with our sales teams by developing a comprehensive understanding of the issues we address, how they relate to our solutions, and assessing their readiness to tackle their challenges.

• You will promptly respond to marketing-qualified leads, monitoring inbound calls and chats while enhancing marketing leads through proactive outreach via phone, email, and social media, aiming to create interest in Neon One and schedule in-depth discovery calls for the sales team.

• Actively reach out to previously closed-lost prospects, churned accounts, and former Neon One champions who have transitioned to new nonprofits within our Ideal Customer Profile, re-engaging them and uncovering new opportunities.

• By researching accounts and key contacts, you will generate and encourage buying interest, successfully overcoming objections to sales engagement by promoting the Neon One sales process and qualifying prospects that align with our Ideal Customer Profile.

• Document your achievements in Salesforce Lightning CRM and ensure that the data within marketing automation is complete and current.

• Acquire best practices, mentor others, and progress within the sales organization by building a pipeline, establishing clear expectations, and gaining exposure to all facets of the sales cycle, collaborating to enhance lead quality while providing feedback to marketing and working alongside your peers to refine your skills.

⛳️ Requirements

• Demonstrated experience in cold calling and outbound prospecting is required.

• Familiarity with tools such as Salesforce, SalesLoft, Sales Navigator, or similar technologies is an advantage.

• A genuine passion for helping nonprofits fulfill their mission is essential.

• You possess a natural curiosity and confidence, enjoying the process of asking questions, listening, and learning from conversations.

• Highly coachable, you excel at self-assessment and are open to feedback, applying it effectively.

• You bring high levels of determination and a competitive spirit; you have a track record of exceeding targets and will continuously seek ways to achieve your goals.

• Strong business acumen is necessary, as each customer is unique; you listen, analyze, and then make appropriate recommendations.

• You exude positive energy that attracts others, coupled with excellent communication skills in both oral and written forms.

• You have a proactive approach, eager to take action and accomplish tasks.

• Quick to learn and collaborate, you will work with representatives on account and territory planning while learning from other successful SDRs.

• You thrive in a fast-paced, dynamic environment without being easily unsettled.

• You are comfortable working independently as well as being part of a close-knit SDR team.

🏝️ Benefits

• Competitive commission structure offered.