Business Development Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Collaborate with management to strategically identify independent agencies that would benefit from incorporating CURE into their insurance partner portfolio.

• Initiate contact with new agencies through cold calls and warm leads generated from email campaigns and marketing banners on technology platforms like EZLynx and PL Rater.

• Assess each opportunity and send agency agreements to those meeting the expectation of a minimum of 20 quotes per month.

• Aid in the agency onboarding process via phone and email to collect credentialing documents, expediting the setup process when support staff requires assistance.

• Work closely with IT and Operations during the implementation of new technology partners and systems, including IVANS and additional comparative rater platforms.

• Manage complex and escalated customer issues, determining suitable resolutions with minimal supervision.

• Exercise discretion to balance customer needs with company guidelines and risk tolerance.

• Develop a thorough understanding of CURE’s underwriting guidelines, protocols, and systems such as Guidewire and related technologies.

• Use judgment in non-routine or intricate scenarios.

• Identify trends in customer interactions and propose process or policy enhancements.

• Prioritize tasks and make independent decisions to achieve service and business objectives.

• Support the execution of operational changes and service improvements.

• Provide guidance and mentorship to less experienced team members on complex cases and best practices.

• Contribute to training and development initiatives, enhancing the overall capability of the team.

• Serve as a subject matter expert (SME) for Florida auto insurance products, regulations, and procedures.

• Ensure all activities comply with Florida insurance regulations and company policies.

• Identify potential risks or inconsistencies and take appropriate action.

• Contribute to customer retention strategies and overall business performance.

• Analyze workflow and customer interaction data to suggest improvements.

• Engage in cross-functional initiatives that enhance service delivery and operational efficiency.

⛳️ Requirements

• Active Florida 2-20 (General Lines) License required (4-40 may be considered depending on scope).

• Strong understanding of the independent agency channel, insurance products, regional competitors, and agency technology solutions such as comparative raters is essential.

• Minimum of 5 years of experience in auto insurance or within an independent agency.

• Proven ability to exercise independent judgment and decision-making in complex situations.

• In-depth knowledge of Florida auto insurance coverage, underwriting, and regulatory requirements.

• Experience in mentoring or guiding team members is preferred.

• Excellent communication, analytical, and problem-solving skills are required.

🏝️ Benefits

• Comprehensive health benefits, including medical, dental, and vision coverage.

• Generous paid time off (PTO days, sick days, and holidays).

• Flexible spending options with FSA & HSA plans.

• Life and AD&D insurance.

• 401(k) with company match.

• Voluntary benefits such as legal services, pet insurance, and identity & fraud protection.

• 24/7 Employee Assistance Program (EAP) available for employees and their families.

• Health & wellness perks, including gym discounts, wellness reimbursements, and reward programs.

• Enjoyable in-office events that foster our culture.