Business Development Manager

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Formulate and implement business development strategies that foster new client acquisition, revenue enhancement, and market growth.

• Identify, evaluate, and oversee sales opportunities throughout the entire sales lifecycle, from prospecting and discovery to contract negotiation and closure.

• Cultivate and sustain a robust sales pipeline by generating outbound opportunities, managing incoming leads, and creating strategic prospecting initiatives.

• Employ a consultative sales methodology to comprehend client business goals, operational challenges, and outsourcing requirements while crafting customized solutions that deliver measurable benefits.

• Create and deliver persuasive business proposals, solution recommendations, presentations, and commercial contracts to potential clients and executive stakeholders.

• Guide intricate contract negotiations and commercial conversations while ensuring alignment with company goals and client expectations.

• Keep precise records of pipeline activities, forecasting, customer information, and sales documentation within CRM systems.

• Collaborate with Revenue Operations, Solutions, Service Delivery, Finance, Legal, Marketing, and other internal teams to produce competitive proposals and facilitate successful client interactions.

• Develop and nurture executive-level relationships with potential clients, positioning the organization as a reliable outsourcing partner.

• Track market trends, competitive insights, customer requirements, and industry advancements to pinpoint new business prospects and enhance sales strategies.

• Meet or surpass established revenue targets, sales quotas, pipeline goals, and other key performance metrics.

• Recognize opportunities to refine sales processes, pipeline management, customer engagement, and commercial efficiency through ongoing improvement initiatives.

• Comply with company policies and procedures.

• Achieve or exceed performance benchmarks for related KPIs.

• Continuously enhance understanding of products, services, and processes by engaging in training programs and ongoing learning modules.

• Collaborate with other departments as necessary.

• Maintain a positive, empathetic, and professional demeanor toward customers and colleagues at all times.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related discipline is preferred.

• A minimum of three (3) years of experience in business development, enterprise sales, consultative sales, account acquisition, or a comparable sales role.

• Proven experience managing complex sales cycles, conducting commercial negotiations, and handling executive-level client relationships.

• Familiarity with selling customer experience outsourcing, technology services, SaaS, or other business services is preferred.

• Experience with CRM platforms such as HubSpot, Salesforce, or similar sales management tools.

• Demonstrated success in developing outbound sales strategies, managing inbound opportunities, and establishing qualified sales pipelines.

• Exceptional consultative selling, negotiation, presentation, and relationship management abilities.

• Strong analytical, critical-thinking, and problem-solving capabilities with a knack for developing innovative business solutions.

• Excellent written and verbal communication skills with the capability to influence executive-level stakeholders.

• Strong organizational and time management skills with the proficiency to juggle multiple priorities and sales opportunities concurrently.

• Self-driven with the ability to work autonomously in a fast-paced, results-focused environment.

🏝️ Benefits

• Competitive salary.

• Medical, dental, and vision insurance.

• Paid time off.

• Birthday leave.

• Opportunities for skills training and personal as well as professional growth.

• Employee Referral Program.