Business Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the early-stage development of opportunities from Qualify to Discovery, and as expertise grows, from Discovery to Evaluation.

• Implement solution-specific Sales Playbooks to ensure all exit criteria are fulfilled prior to handoff.

• Collect and document discovery responses (via email, preparation, or call notes) to facilitate progression.

• Perform warm handoffs of qualified opportunities to AVPs, ensuring complete and accurate context is provided.

• Conduct multi-channel outreach through email, LinkedIn, and administrative calls to stimulate early interest and secure meetings.

• Approach cold accounts or pre-qualified accounts to initiate first conversations for AVPs from Ideal Customer Persona (ICP) accounts.

• Manage inbound lead triage and prompt follow-up for prospects engaging with marketing materials or events.

• Call clinical and operational office lines or executive assistants to arrange meetings and coordinate access.

• Collaborate with AVPs to customize account-specific ABM plays using provided templates and messaging frameworks.

• Personalize persona-based outreach sequences and messaging for targeted territories and strategic accounts.

• Maintain and regularly refine Sales Navigator filters to keep the right personas and accounts in focus.

• Develop and sustain relationship maps at both the opportunity and account levels to track influence, organizational structure, and decision pathways.

• Ensure all pertinent contacts are recorded, enriched, and updated within Salesforce.

• Oversee account-specific Paperflite landing pages for prospect accounts.

• Participate in early discovery calls (usually led by the AVP) to collect vital account context, pain points, and opportunity signals.

• Take clear, organized notes and gather the information needed to meet discovery-stage exit criteria.

• Conduct light pre-call research to assist AVP preparation and call strategy.

• Create initial slideware or call preparation materials utilizing approved templates and automation tools for Qualify and Discovery discussions.

⛳️ Requirements

• 2–5 years of experience in business development, inside sales, account development, sales support, or SDR roles — ideally in B2B enterprise software, healthcare, or complex technical sales environments.

• Proven track record of securing meetings, reactivating dormant accounts, or advancing early-stage pipeline.

• Proficient in Salesforce, LinkedIn Sales Navigator, and outbound sequencing/cadence tools.

• Exceptional verbal and written communication skills; comfortable reaching out to new stakeholders and managing gatekeepers.

• Strong organizational and note-taking abilities; capable of handling multiple accounts and opportunities simultaneously.

• High level of resilience, persistence, and comfort with outbound activities.

• Ability to comprehend complex healthcare operations concepts (training is provided, but curiosity is essential).

🏝️ Benefits

• Open Paid Time Off

• Paid parental leave

• Professional development

• Wellness and technology stipends

• Generous employee referral bonus

• Employee stock option awards