Business Development Manager / Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Propel revenue growth and enhance LG’s footprint within a designated hospitality territory, concentrating on new construction, renovation, conversion, and replacement prospects.

• Oversee a portfolio comprising hotel ownership and management groups; assist in large, intricate projects in collaboration with Regional and National Hospitality teams.

• Formulate and implement territory and account strategies that align with KPIs, revenue targets, and overarching hospitality business goals.

• Act as the primary daily contact for end customers, authorized resellers, and internal LG stakeholders to facilitate deal execution and ensure customer satisfaction.

• Establish and nurture robust senior-level relationships with customers and partners, positioning LG as a long-term strategic advisor.

• Identify, qualify, and progress opportunities throughout the complete sales cycle; maintain precise pipeline, forecasting, and CRM (Salesforce) data.

• Present and sell LG’s comprehensive hospitality offerings, working collaboratively across functions to support bundled and cross-selling opportunities.

• Collaborate with Product Management, Marketing, Pricing/Finance, Sales Operations, Supply Chain, Engineering, and Customer Service to coordinate promotions, availability, pricing, and execution.

• Assist with go-to-market strategies, product launches, and regional promotions; offer market and competitive insights to guide strategic planning.

• Lead quarterly business reviews, pricing conversations, roadmap presentations, and ongoing account communications.

• Travel up to 60% to customer locations, reseller meetings, and industry events to foster business development.

⛳️ Requirements

• Bachelor’s degree is mandatory; an MBA or advanced degree is preferred.

• 7+ years of B2B sales experience, preferably in hospitality, AV, display, or technology solutions.

• Demonstrated success in cultivating customer relationships, identifying opportunities, and meeting sales objectives.

• In-depth understanding of the hospitality sector, including ownership/management frameworks and project-based sales cycles.

• Experience in selling technology solutions such as hospitality TVs, digital signage, or AV systems.

• High proficiency with Salesforce or equivalent CRM platforms.

• Strong technical sales skills, adept presentation abilities, and relationship-building expertise.

• Capability to manage multiple accounts, projects, and priorities in a fast-paced environment.

• Collaborative attitude with experience in cross-functional, team-oriented settings.

• Willingness and capacity to travel up to 60%.

🏝️ Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.

• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.

• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.

• Performance based Short-Term Incentives (varies by role).

• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.

• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

• Group Rate Life and Disability Insurance.