Business Development Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the entire wholesale partner acquisition process, from identifying and qualifying potential partners to negotiating and finalizing agreements with the capability to support over 500 seats.

• Achieve multi-location enterprise successes across franchise networks, restaurant groups, property management, assisted living, and similar sectors, overseeing intricate, multi-stakeholder deals from initial contact to signed contract.

• Develop, enhance, and document the acquisition-oriented sales process for wholesale and large multi-location prospects, establishing a scalable, repeatable approach that extends beyond this role.

• Create and implement a structured outbound strategy involving cold outreach, email campaigns, social media, events, and referrals, demonstrating the ability to prioritize effectively while employing creativity to stand out in competitive accounts.

• Conduct high-stakes consultative discovery and executive-level solution discussions, establishing credibility with senior decision-makers in IT, Operations, and Finance across complex organizations.

• Shape and influence outbound campaign strategies in collaboration with Marketing, providing field insights on messaging, targeting, and content that elicits responses from wholesale and multi-location prospects.

• Foster cross-functional alignment with Sales Leadership and Product regarding deal strategies, enablement materials, and onboarding plans for wholesale partners and large prospects, acting as the subject matter expert in this segment.

• Utilize AI tools throughout the sales process, encompassing account research, target list development, personalized outreach, meeting preparation, and deal intelligence, to expedite pipeline creation and enhance deal quality.

• Ensure accurate tracking of opportunities, maintain pipeline hygiene, and provide reliable forecasts in Salesforce.

• Represent FluentStream at industry events, franchise exhibitions, and partner conferences.

• Transform field insights into actionable recommendations for Product, Marketing, and Channel teams, actively helping to refine our wholesale and multi-location go-to-market strategy.

⛳️ Requirements

• Over 7 years of experience in business development, channel sales, enterprise sales, or strategic account acquisition, with a proven history of achieving or surpassing revenue targets.

• Extensive experience in selling UCaaS, telecom, SaaS, or related technology solutions, with the capacity to engage credibly with both technical and business stakeholders.

• Proven success in recruiting, negotiating, and activating wholesale, white-label, or strategic partners, with a clear understanding of the factors that contribute to long-term partnership success.

• Established ability to win and grow business within multi-location organizations, including franchise networks, restaurant groups, property management firms, assisted living organizations, retail chains, or similar entities.

• Significant experience in managing complex, long-cycle sales opportunities, with the discipline to cultivate a high-quality pipeline and the determination to see large, multi-stakeholder deals through to completion.

• Experience in building and executing acquisition-oriented outbound sales strategies, including target account selection, prioritization, prospecting, and multi-channel outreach.

• Strong executive presence and consultative selling capabilities, demonstrating the ability to quickly establish credibility and build trust with senior decision-makers in Operations, IT, Finance, and executive leadership teams.

• A builder's mindset, capable of operating independently in a high-growth environment, shaping strategy, creating repeatable processes, and executing with minimal supervision.

• Excellent organizational, project management, and prioritization skills, recognized for being resourceful, detail-oriented, and adept at managing multiple initiatives simultaneously.

• Collaborative and influential in cross-functional environments, with the ability to align stakeholders, contribute strategic insights, and drive outcomes without direct authority.

• Practical experience using AI-powered tools for prospecting, account research, personalization, sales intelligence, content creation, and workflow automation, with a clear perspective on how AI can enhance pipeline generation and sales productivity.

• Proficiency in Salesforce CRM and modern sales engagement platforms like Apollo or similar tools.

• Willingness to travel up to 25% for prospect meetings, partner engagements, and industry events.

• A Bachelor’s degree or equivalent professional experience is preferred.

🏝️ Benefits

• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents.

• Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability).

• FSA Healthcare & Dependent Care.

• Commuter Benefits.

• Voluntary Accident, Critical Illness, Hospital Indemnity, and Legal coverage.

• 401(k), including employer match, and Roth options.

• Employee Stock Purchase Plan (ESPP).

• Paid Time Off, Sick Time, and corporate holidays observed.

• Employee Assistance Program.

• Life Balance benefits, including Travel Assistance Services and Identity Theft protection.

• Additional benefits such as a Discount Program, Credit Union, Medicare Assistance, and more.