Business Consultant, Process Improvement

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Map, model, analyze, and redesign business processes utilizing BPMN methodology.

• Facilitate interviews, workshops, and elicitation sessions with business units and stakeholders.

• Detect bottlenecks, inefficiencies, operational risks, and avenues for process enhancement.

• Create AS-IS and TO-BE process flows, ensuring compliance with best practices and standardization.

• Develop functional documentation, operational procedures, and executive materials pertaining to processes.

• Establish and track process performance indicators (KPIs), suggesting continuous improvements.

• Collaborate with cross-functional teams, integrating operational, technical, and technology domains.

• Assist in process governance initiatives, change management, and fostering a culture of continuous improvement.

⛳️ Requirements

• Bachelor's degree in a relevant discipline (sciences, engineering, or humanities) recognized by the Ministry of Education (MEC).

• MBA or postgraduate qualification in Process Management or Production/Industrial Engineering.

• Demonstrated experience in projects involving the mapping, enhancement, and transformation of business processes.

• Participation in at least three process improvement or operational transformation projects.

• Experience in complex corporate settings.

• Proficiency in conducting workshops, interviews, and aligning with various stakeholders.

• Experience in process automation initiatives, digital transformation, or BPM is a plus.

• Expertise in process modeling using BPMN.

• Background in requirements gathering, process analysis, and designing AS-IS and TO-BE processes.

• Familiarity with continuous improvement methodologies and operational transformation practices.

• Capability to prepare executive presentations and functional documentation.

• Proficient in using process modeling tools, such as Microsoft Visio or similar applications.

• Competency in the Microsoft Office suite, with a mandatory requirement for PowerPoint.

• CBPP (Certified Business Process Professional) or CBPA (Certified Business Process Associate) is highly desirable.

• Strong communication skills, with the ability to articulate information clearly and in a structured manner tailored to various audiences.

• Analytical thinking and a holistic perspective to comprehend end-to-end processes.

• Skillful in facilitating workshops and engaging with diverse business areas.

• Aptitude for simplifying complex challenges and translating analyses into actionable steps.

• Proactive, autonomous, and a positive attitude to thrive in dynamic, transformational environments.

🏝️ Benefits

• All Points (points program for flights and accommodation);

• Health insurance/medical coverage;

• Dental insurance;

• Life insurance;

• Pet benefit;

• Mobility (including fuel allowance and rideshare options such as Uber and 99);

• Flexible reimbursement (glasses, vaccinations, education, events, and other expenses);

• Meal voucher and/or food allowance;

• Birthday off (day off on your birthday);

• Gympass;

• Financial advisory and facilitated loans;

• Alelo Club with various discounts at stores and pharmacies;

• 180-day maternity leave;

• 30-day paternity leave;

• Childcare allowance during the child's first year;

• Transport allowance according to project or area requirements;

• Annual bonus program;

• Referral commission for bringing in new clients.