Business Consultant

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Conduct workshops and requirement sessions with both business and technical stakeholders.

• Convert intricate business goals into actionable use cases, requirements, and solution suggestions.

• Facilitate discussions that foster alignment, drive decision-making, and sustain project momentum.

• Assist in solutioning and exploratory activities during pre-sales and initial engagement phases.

• Aid clients in comprehending data flows, platform capabilities, AI-driven processes, and activation strategies.

• Develop client-facing deliverables, process diagrams, requirements documentation, and solution proposals.

• Engage in communication with executives, marketers, architects, and engineers.

• Manage workstreams from the requirements phase through to implementation.

• Collaborate with architects, engineers, and offshore delivery teams to ensure successful project delivery.

• Oversee priorities, dependencies, risks, sprint activities, testing, and user acceptance processes.

• Create audiences and journeys using Hightouch.

• Configure and troubleshoot data synchronization and integrations.

• Connect customer data from Snowflake or Databricks to downstream marketing destinations.

• Provide clients with advice on best practices, governance, personalization strategies, and AI-driven activation capabilities.

• Utilize AI tools to enhance requirements gathering, documentation, workshop preparation, analysis, and storytelling.

• Experiment with new technologies and identify opportunities to enhance client outcomes and delivery processes.

• Assist clients in understanding and leveraging AI capabilities within contemporary customer data ecosystems.

⛳️ Requirements

• Over 5 years of experience in consulting, business analysis, client delivery, marketing technology, customer data, or similar technology environments.

• Proven experience leading client workshops and gathering requirements sessions.

• Excellent communication skills with the capability to articulate technical concepts to non-technical audiences.

• Practical experience with Hightouch, including audience creation, sync configuration, and data modeling.

• Familiarity with customer data activation concepts and cloud data platforms like Snowflake or Databricks.

• Proficiency in SQL and an understanding of data structures, integrations, and comprehensive data flows.

• Experience in managing workstreams and collaborating with cross-functional teams.

• Regular use of AI tools to enhance efficiency and outcomes.

• Experience with Adobe Experience Platform (AEP, RTCDP, AJO, or CJA) is a plus.

• Familiarity with Salesforce Data Cloud or Marketing Cloud is advantageous.

• Experience with platforms such as Braze, Segment, ActionIQ, Treasure Data, or similar is beneficial.

• Background in agency, consulting, systems integration, or professional services is a plus.

• Experience in Agile delivery is desirable.

• Industry certifications in Adobe, Salesforce, Snowflake, or related technologies are advantageous.

🏝️ Benefits

• Medical, vision, and dental insurance.

• Life insurance.

• Short-term and long-term disability insurance.

• 401k.

• Flexible paid time off.

• A minimum of 15 paid holidays each year.

• Paid sick and safe leave.

• Paid parental leave.

• Benefits under the Colorado Healthy Families and Workplaces Act.